Reviews (489)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact tool for list growth and revenue, especially via popups and SMS. Many report much higher opt‑in rates than previous tools and strong ROI, with some calling it a top revenue channel. They highlight high‑converting popups, automated SMS/Messenger flows, segmentation, and smooth Shopify integration. Support is frequently praised as fast, proactive, and strategic, helping with setup, optimization, and campaign strategy.

September 20, 2023

This used to be a great app but my Facebook page disconnected (the success of this depends on it) I emailed days ago to 3 different support emails and 2 on the chat and not one reply. I am losing sales and will be searching for a better alternative. Beware. They take money but customer support has suddenly become non existent. Not happy.

Love Amber X Ltd
United Kingdom
About 5 years using the app
Recart replied October 30, 2023

Hi, we greatly appreciate your feedback and would like to extend our sincerest apologies for the less-than-ideal experience you encountered. Your input is invaluable to us.

We understand that you initially reached out to us through our Support channel, and regrettably, it appears that our response ended up in your SPAM folder. We subsequently made additional attempts to contact you directly via email, but we acknowledge that some time had passed by then. We have thoroughly reviewed our internal procedures to enhance the deliverability of our messages, ensuring that such issues are avoided in the future.

Additionally, we had taken immediate steps to address your concerns by issuing a full refund for the last month's service.

If there is anything else we can do to better support you or if you have any further concerns, please do not hesitate to reach out. Your satisfaction is of the utmost importance to us, and we are committed to providing you with a more positive experience going forward.

Once again, we apologize for any frustration or inconvenience you may have encountered, and we genuinely appreciate your feedback, as it assists us in improving our services.

October 30, 2023

We love using Recart. The app is intuitive and easy to use. They have awesome technical support, but what's really blown us away is the support around strategy, ideas, and implementation of those ideas directly with their team. So rad!

Keep Nature Wild
United States
Over 1 year using the app
Recart replied November 6, 2023

Hi there,

We are delighted to read your glowing review! Your satisfaction is our top priority, and your kind words mean the world to us.

Thank you for highlighting our team's exceptional customer service. We take pride in providing a helpful and enjoyable shopping experience for every customer.

Your feedback is truly invaluable as we continuously strive to improve our offerings. We are committed to exceeding your expectations and making you a lifelong customer.

Thank you again for choosing us. We look forward to helping Keep Nature Wild continue to grow and share your amazing apparel with as many people as possible!

Best,
The Recart Team

March 23, 2017

Just started using this but I already love it!!! Definitely recommend it to everyone!!

Maple Row Boutique
United States
2 days using the app
July 29, 2017

great app. highly recommend it

Mamaclothing
Australia
12 days using the app
August 12, 2017

Super app, purchases generator

Mercihandy
France
8 days using the app
Edited September 13, 2017

Still waiting the result come

Colourbananaofficial
Hong Kong SAR
19 days using the app
October 13, 2017

great app, highly recommend it

Edm Life
United States
14 days using the app
March 30, 2018

Incredible App Highly Recommend

Dr Performance Rx
United States
9 days using the app
Edited May 27, 2018

Very easy to use! Very helpful!

Get Gnarly Llc
United States
12 days using the app
July 3, 2018

Best remarketing app on shopify

Titeschaussettes
France
8 days using the app