Reviews (489)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact tool for list growth and revenue, especially via popups and SMS. Many report much higher opt‑in rates than previous tools and strong ROI, with some calling it a top revenue channel. They highlight high‑converting popups, automated SMS/Messenger flows, segmentation, and smooth Shopify integration. Support is frequently praised as fast, proactive, and strategic, helping with setup, optimization, and campaign strategy.

August 6, 2018

The experience has been great. Very easy to setup, works as it should. It's exactly what they say it is. Service response time was on point too. I would recommend this app for your cart abandonment.

Rad Look
United States
7 days using the app
Edited November 14, 2018

Great software, defo recommend it to other shopify users. Not sure I need to say any more than that. Great software, defo recommend it to other shopify users. Not sure I need to say any more than that.

Best of England
United Kingdom
About 17 hours using the app
Edited March 28, 2022

This app is super glitchy. It stops working each month and you lose sales because of this. Support takes hours - days to reply and still
Can’t fix the issue. I recommend researching for a different app

Ethan Thomas Collection
Australia
5 months using the app
Recart replied November 22, 2021

Thanks a lot for the review.

Should you be facing any issues with the app could you please reach out to us at support@recart.com so we can assist you.

-Recart Team

September 2, 2021

this app makes it very easy for customers to sign up and doesn't send them back & forwards between emails & shop. Instant gratification so they purchase more with their 10% discount. Smooth & easy to use.

Stylish Outback Clothing
Australia
10 days using the app
Recart replied September 3, 2021

Thank you very much for the awesome feedback, it means a lot to us! :)

Do not hesitate to reach out anytime if we can assist.

Best,
Recart Team

June 29, 2022

When ever I run a sale I use recart for text messages! I also have an auto discount on my home page. I was hesitant about the discount at first but it helps. I work with Greg and he's awesome. Thanks Recart.

Always Covered
United States
4 months using the app
Recart replied June 29, 2022

We're thrilled to hear this! Greg and the rest of the team will always be here to assist you in the future :)

Best,
Recart Team

September 7, 2017

Right away, I knew I wanted to try this app because of how clean and modern the UI was. I like the fact that editing the templates was very intuitive. The variety of options at your fingertips is also a plus! Love!

Dope Crochet
United States
5 days using the app
November 3, 2018

Totally works: 15 days in, already recovered 2% in lost revenue! We tweaked some easy settings, then let it run by itself. We're now looking at leveraging with the other apps that are integrated with it. Very happy!

Raging Heroes
France
About 1 month using the app
December 6, 2017

Very happy. Excellent support, although not quick due to timezone differences, answers were concise and perfect. Looking forward to more features being implemented in the future, and love the collaboration with Wheelio!

Helencbtd
Australia
2 months using the app
September 16, 2017

Got our first sale within hours. Messenger is a beast for sales and this is the perfect way to engage your customers who now rely on messenger for their online purchases. www.SullenClothing.com - tattoo lifestyle apparel.

Sullenclothing
United States
About 12 hours using the app
October 20, 2018

Love the abandorn cart sale generation. Just that, the welcome message sale generation shall not included in the sale generated by recart messenger or they shall have an option for customer to choose which feature to pay.

Pocketpig Diary
Singapore
13 days using the app