Reviews (122)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app drives measurable sales and AOV increases through upsells and “last‑minute buys” using widgets like Frequently Bought Together, cross‑sell, and compatible items. They like the mix of manual, AI, and rule‑based recommendations across multiple pages, plus built‑in reporting and easy theme customization. Support is frequently praised as fast and hands‑on with setup, design tweaks, multi‑currency issues, and bug fixes, making pricing feel very reasonable.

July 18, 2023

The add-on works well and the support team is great. Had an issue and they fixed the problem within 24h. Thanks

Toolbrothers
Germany
About 1 month using the app
July 18, 2023

The service representative Manish was very enthusiastic, with a quick response time, and demonstrated professional expertise! I am looking forward to seeing the results!

Hulala Home
United States
About 22 hours using the app
June 14, 2022

Muy buena aplicación, las recomendaciones son muy exactas. El soporte te ayuda muy bien a solucionar cualquier inquietud. La recomiendo!

Lust México
Mexico
About 2 hours using the app
January 9, 2023

Awesome app! Works well and the support is great!
I needed some design customisation to match it to my theme and no questions asked they fixed it!

VoordeligInslaan.nl
Netherlands
10 months using the app
Edited June 21, 2023

This app fulfills all of our expectations with product recommendations and cross selling. It's easy to use and the support team is always prone to help us and solve all problems :)

SINGULARU
Spain
Over 3 years using the app
June 12, 2023

Nice application with helpful customer support!
We are happy to find this application that includes basically all the functionality in 1 app for everything we would like to do!

Save us a lot of time and the set up is smooth and easy!

elife clinic
Japan
1 day using the app
April 23, 2025

I had my first meeting with Harshul on April 3.Today is the 23rd of April and emails have went back and forth with no conclusion to the launch of the app on my website.I always dread dealing with apps from India,as they are never completely honest & upfront about deadlines.GLOOD is no different,they promise and promise,but you will wait for an eternity.There are more reliable and honest app developers on Shopify in this space.

Vanto
South Africa
20 days using the app
Glood.AI replied April 24, 2025

Hi Faisal, I apologize for your experience.

However I want to clarify the given details. We completed the first setup and sent it for review on 9th itself. There were more requests and we had completed those and sent it for your feedback.

After this time we received only one input from you which was regarding missing features in the development theme. These features were not related to our application but to your development theme and we had conveyed this to you. We did not receive any other feedback on Glood's features that we had added to your store.

We were hoping to hear from you regarding the setup that have done for your store so that we can make it live. I understand that this could be the cause of a misunderstanding. We should have proactively reached out to you. I apologise for that and will do better going forward.

To add, we had also enabled a feature available on a higher plan without additional change so that you can make better use of Glood. This was done only to help you to the best of our abilities.

Again, the setup was completed more than a week ago and is ready to go live.

Thanks

September 5, 2025

The service was excellent!

SRM Knives
Hong Kong SAR
3 months using the app
September 12, 2024

Great work

BACK STAKE
Colombia
26 minutes using the app
July 27, 2020

Highly recommend! The customer service is the best. They're super helpful and fast with any problems!! Great!

ZAPAKA NZ
China
About 11 hours using the app
Glood.AI replied July 28, 2020

Thank you so much! We are glad that you like our service. We aim to provide the best Application and Service to our customers. Considering how critical Personalized Recommendations is to sales and conversions, we'll continue to maintain the standards.

- Team LoopClub