Reviews (122)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app drives measurable sales and AOV increases through upsells and “last‑minute buys” using widgets like Frequently Bought Together, cross‑sell, and compatible items. They like the mix of manual, AI, and rule‑based recommendations across multiple pages, plus built‑in reporting and easy theme customization. Support is frequently praised as fast and hands‑on with setup, design tweaks, multi‑currency issues, and bug fixes, making pricing feel very reasonable.

October 12, 2020

Great apps, easy configuration and works, interface also looks nice. no need coding knowledge, highly recommeded!!!

Bakhache Luxuries Malaysia
Malaysia
About 1 month using the app
Edited July 23, 2020

Great! I mean really great! Support was amazing and very very fast. It look amazing and everything work perfect.
I enjoy great support!
great

Liza Panait Online Boutique
Romania
About 1 hour using the app
February 13, 2020

So far so good! very helpful in getting things set-up the way I needed them. Looking forward to being able to offer pricing discounts with bundles as well.

Gert & Co
United States
About 3 hours using the app
Edited May 1, 2020

Très bonne application ! Le service client est excellent et très rapide. Les recommendations ont été parfaitement personnalisées par rapport à mon thème. C'est parfait, merci !

Rose Et Balthazar
France
30 days using the app
November 12, 2020

this app did exactly what i wanted compared to other apps. The support team was EXTREMELY fast to help assist me in customizing for that the widget best matches my website. HIGHLY recommend this app.

Edie.DK
Denmark
About 1 hour using the app
October 31, 2019

Stellar and unbeatable customer service! Harshul was friendly and helpful in implementing fixes to my store and the results were rapid. I would definitely recommend this app to anyone looking to convert sales.

myCigara
United Kingdom
About 19 hours using the app
June 10, 2021

It does exactly what it promises to do, and it does it nicely. I've been using it with the Debut theme, and so far, I've never had any errors whatsoever. The support is remarkable and super friendly with a very quick response time ! Even with the free plan, the support takes the time to reply to all your questions, which is fantastic, and you really feel that they got your back ! The app itself is extremely simple to use, with a lot of configurations as far as the visuals, position, and the recommended products are concerned. This is with no doubt the best app and the best support I've ever experienced in shopify. I will surely go for a higher plan once my e-commerce continue to grow. I definitely recommend this app !!

Swaff Company
Belgium
2 days using the app
August 1, 2025

Support team is fantastic at Glood. I had some challenges getting the app to match my theme and they stepped in and got it perfect. I'm currently using recommendations and recently viewed on my home page and getting good views. Only a few days into using the app but so far looks promising.

SbrTnHomes
United States
8 days using the app
Edited March 31, 2021

Easy to install, edit to customize. Someone was right there to help me figure it out, and was incredibly patient with my non-tech skills!

Nathalie Royston
United States
30 minutes using the app
Edited July 3, 2020

The customer support is super quick, helpful and comprehensive if you wish to further personalize the widget. And the settings are intuitive and user-friendly. I highly recommend this app!

RelievingBody
Canada
About 18 hours using the app
Glood.AI replied July 3, 2020

Hi There,

We are glad to hear your feedback. We strive to assist our customers in every way possible and are looking forward to helping your store boost sales via our up-sell recommendations.

- LoopClub Team