Wiser Recommendations & Upsell

Awesome app! I sell name brand designer clothing - unique pieces, not several sizes in every style - on https://www.SwankyBazaar.com - so it's nice for the customers to be able to see at a glance their recently reviewed items. The display is a nicely placed reminder, and it keeps the customer from having to search again or hit the back button and risk leaving the site.
The app was easy to install and I think it would benefit any ecommerce site. I give it a 5- rating for ease of use, benefit to my site, and customer service!

This app has quickly given a little boost to our sales, and it seems fair that the fee is tied to its usefulness. But as a small business, I think it's a bit on the expensive side - if you have a big business and is making use of more features, especially its AI features, then I guess the price would feel more worthwhile. In general the app is nicely designed, and tho some of the instructions were worded strangely the CS was quick to help. I had an issue with the pricing display and CS also helped to solve our problem with patience.

The only app on the market that allows for easy, intuitive assignment of specific recommendations by product. Every other app out there seems to rely on machine learning or predictive analytics, but our products often have only one or two compatible accessories. Wiser Personalized Recommendations allowed us to embed those add-ons right in the product page itself, leading to an immediate increase in sales. I also can't say enough about the support; we needed to customize certain aspects of the widget for our theme, and the Wiser team came through quickly. Highly recommend!

We tried this app out a few years back and I regret to say that I didn't give it more of a chance then. Once I had time to really dive into all of the features it offers, I was blown away at what it could do for our store. The customer service was beyond anything I've ever experienced and surpassed all expectations. We now have a custom section on each product page that allows recommendations to show that match each top and bottom, essentially giving customers the option to "complete the set." So thankful for the team and all their assistance! Our upsells are already significant.

Update
we have now had the app installed for just one week, and already we have had 7% increase in sales, and we are only on the free plan! I want to especially thank Karishma who is the most amazing customer success agent I have ever encountered. She has been going above and beyond to integrate the app into our site and make it look just completely streamlined with our shop's design. We have now started the free trial for the premium plan and we will update our review with our experience. Initial Review: We have just started using the app again and customer service was fantastic to help us get it to work and look exactly how we wanted. We are very much looking forward to see the results and will update here.

At the suggestion of a well respected graphic designer, I loaded the Wiser app to my Shopify store website. I subscribed to Wiser for the additional features for my webpages. During my preliminary process of learning the app, I reached out to the Wiser support team. I had several questions, regarding the Wiser dashboard. So, I contacted their support via live chat. I have to say their technical support engineer Hasti responded almost immediately. She walked me each process step by step. My chat what Hasti helped me understand how to navigate the Wiser subscribed functions. Hasti went above and beyond to ensure all my needs were addressed. I would highly recommend Wiser based on the app benefits. And their excellent support team mainly Hasti.

Great app ! I love it! Great support! THANK YOU!!!

Great app and great support via chat or via scheduled phone calls.
We had very specific feature requests, they listened, understood and delivered.

Their recommendation system is top-notch and works perfectly with Shopify Markets (we have multiple currencies and almost 50 configured different markets on Shopify!) and Multi-language stores like ours.

5/5 - I'd definitely recommend.

I need it to set up manual recommendation in product pages and it worked perfectly. I can show/hide the "add to cart button" (which other plugins just show and don't allow you to hide) and if some products don't have handpicked recommendations you can set up a "fallback". The support is fast and efficient. Great experience!

Great app and not least a very helpful team that is ready to help when needed. This app has my highest recommendations.

The only downside is that it has not been translated into Danish yet, but you can sit down and translate the individual main texts yourself without much difficulty.