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If you are running Shopify, and have Xero - GET THIS APP! We struggled for several years with other xero sync tools, that just didn't 'get' it. Reconcile.ly is smart, just works, and has cut HOURS per week from our reconciliations into xero - we LOVE it!
You're the best, thank you so much!
This has made our reconciliations so much quicker! And if there are any small errors, the team are quick to sort this out. Special mention to Eric, so friendly and really understands our needs! The guys here at Reconcil.ly are super responsive and have developed an app that has solved a lot of problems for us. Saved us an immense amount of time and stress. Well done team.
Cheers for the kind words and support. All the best!
We run a complicated, high transaction volume business with many marketplace integrations and multiple payment gateways and this App is really helping us reduce the accounting workload. The set up process was smooth thanks to the excellent support, it was worth reaching out to the team early on, they are incredibly responsive. Really excellent app and service, thank you :)
Thanks for this review, it's really appreciated! It was a pleasure to help you through your onboarding. Please don't ever hesitate to get in touch! Til next time, keep crushing it! 💪
App works great and allows me to get product volumes into Xero so I can run additional reports. Customer service is up there with the best. Any problems are solved within minutes.
You're a star, it's been our pleasure to contribute our small part in the success of Ancestral Nutrition! Looking forward to continuing our awesome partnership together. Be well and continue succeeding!
We have this app in place to export web orders to our Xero package. On occasion there have been some that didn't immediately move over due to inventory on the Xero end, the support is second to none with quick, friendly and efficient processing and working together to ensure all the transactions get through as they should. I would 100% recommend this app for anyone using Shopify/Xero.
Thank you so much Adrian. Our goal is to make sure you spend as little time as possible dealing with reconciliation and bookkeeping. It's our pleasure to continue serving you!
As always, we've got your back. Be well!
Great app. Has dramatically reduced the time it takes to reconcile Shopify payments while being accurate and easy to understand. The customer service team is great as well, with quick reply times.
Really appreciate that you took the time to write this! All the best to you!
This app really does save time. It automatically raises an invoice ready for the payment to be reconcilled. Customer services was very quick and polite when I did have a problem which was resolved without fuss.
Thank you so much for taking the time to write this review, we're glad Reconcile.ly is saving you time and headache. :)
The app didn't work for us. It has a bug that messed up quite a lot of our Xero accounting, which will now need to be manually fixed. Customer service takes days to reply and was unable to resolve the issue despite several emails.
I'm so sorry you didn't have a great experience -- the issue you experienced was related to a recent upgrade and it has since been resolved.
I reached out privately with a solution to void any mistakenly sent invoices on your behalf.
We've recently onboarding a support team with several members being available on previously off-times. You'll find our response time has sharply declined, and we'd love for you to give us another chance soon!
All the best!
UPDATE: I've tried to reach you several times without any success. I'd love to take care of this for you, and to compensate you for any inconvenience we may have caused. If you ever would like that, please don't hesitate to reply or reach out at your convenience.
Great app, so efficient and easy to set up. Eyal has been amazing to work with also. Created a custom override to assist with our reconciliation process between Xero and Shopify. Reconciliation has never been easier because of this.
Thank you so much for this glowing review. It wad a pleasure to release that feature for you. Thanks again for your product feedback! I owe the improvement to you!
Always there for you so never hesitate to reach out. All the best and happy holidays!
So happy with this app. Has made reconciling to Xero a breeze and especially suited to us with it's multi-currency support. The Support team have been great and Eric was able to successfully investigate and solve an issue for us very quickly.
Thank you so much for your review, it's greatly appreciated. We're honoured to be your partner of choice, please don't hesitate to reach out if you need anything.
All the best!
