Reviews (70)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 26, 2021

We use this app to integrate Shopify with Xero for shopify and afterpay online retail transactions and the time it saves is immense. It's so liberating being able to run your business and focus on what matters while reconcile.ly does it's thing in the background automatically. So easy to set up and connecting through to Xero is enabling us to make accurate fact based business decisions using absolutely current accounting information. The visibility it's given us as a start-up has been immensely powerful. Support is incredibly responsive and nothing is ever too much of a bother. In a word this app is EPIC and the reconcile.ly team more so!

Keto Store NZ
New Zealand
About 1 year using the app
MicroAngel replied October 26, 2021

Thank you so much for your vote of confidence! We're so happy to be such an important part of your workflow. At your service!

January 12, 2023

Works well to reconcile our Shopify payments to Xero. Also, very responsive and helpful support team.

Xocolatl Small Batch Chocolate
United States
Over 2 years using the app
June 7, 2022

Really fantastic customer service. This app definitely makes my life a lot easier. Thanks so much guys.

AwesoME Inc NZ
New Zealand
About 1 year using the app
MicroAngel replied June 30, 2022

We appreciate you! Thanks for choosing Reconcilely to automate your Shopify accounting 🤗

June 16, 2021

Xero Sync hassle-free. Great support 100% recommended. Simple easy and time-saving... Great if you are in the UK

Number Six
United Kingdom
Over 1 year using the app
MicroAngel replied June 16, 2021

Thanks so much for taking the time to share this with the rest of the app store. We pride ourselves serving customers from around the world too!

At your service!

August 22, 2022

Support is very knowledgeable. Customer service is amazing as well. Keep up the excellent service you are providing.

SewSew You
Hong Kong SAR
4 days using the app
MicroAngel replied August 22, 2022

We appreciate your review and are grateful for the opportunity to be your solution! Please don’t hesitate to get in touch if you need anything.

May 12, 2022

Have been using this app for a couple of months now. It sends orders to Xero as you would expect. I particularly like the fact there is the option to consolidate all the card payments in to one transaction on Xero as that saves loads of time with the reconcile and isn't a feature that was available on a different app that I tried. I would have given them 5 stars, but the support is slightly hit and miss, either it is really fast or needs a bit of pushing to get an answer.

Kitronik Ltd
United Kingdom
2 months using the app
MicroAngel replied May 12, 2022

Thanks Geoff! Appreciate the kind words. My apologies on the delay getting your feature request out, it was caught in the tailwind of a very large release and we wanted to ensure everything was battle-tested before exposing it to customers.

You can certainly expect both engineering and support to be back to regular speeds moving forward, and I look forward to your continued feedback and success using Reconcilely to automate your ecommerce accounting.

All the best!

Edited January 17, 2023

Immediate response from Ramon and issue resolved completely. Very understanding in understanding my issue. Thank you.

Welcome To Country - Shop
Australia
Over 1 year using the app
MicroAngel replied August 5, 2021

Thank you so much for your review — we’re at your service!

November 15, 2022

Nelvin has been absolutely amazing. Thank you. Every support request has been resolved promptly and with professionalism.

Welcome To Country
Australia
Over 2 years using the app
MicroAngel replied November 17, 2022

Nelvin is the bomb! Thank you so much for trusting us to be your solution for Shopify order reconciliation over the past 2+ years!

Edited December 14, 2021

My issue was sorted quickly within a few minutes. Very pleased with the current service. I would recommend using this app.

Nick Von K
New Zealand
Over 1 year using the app
MicroAngel replied October 25, 2021

Thanks a lot for using Reconcilely to send your Shopify orders and payouts to Xero! We're at your service.

June 15, 2021

Fantastic App, it does exactly as it says and deals with FX no problem. This has saved me huge amount of time reconciling to the bank.

Form&Thread
United Kingdom
About 6 hours using the app
MicroAngel replied June 16, 2021

Thank you for the kind words. We're humbled to represent such an important part of your workflows. Thanks again!