Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

June 6, 2025

great customer service

Baristocracy Coffee
United Kingdom
3 months using the app
May 29, 2025

The app is super easy to use, and the support is awesome!

Alteya Organics
United States
Over 2 years using the app
May 28, 2025

funny and helpful

Simply Brown Coffee
United States
About 3 years using the app
May 9, 2025

Great customer service.

bloombelly
United States
About 2 months using the app
May 8, 2025

I was in a bind trying to figure out how to navigate all the buttons, widgets and links that Shopify has to offer...then it dawned on me that I could request help from the support team. Admittedly, I only expected to get AI obt support or some sort of email that advises me that someone will respond in 24-48 hours.

Nope.

The rep "Sinchain" was live and in chat ready to serve and I know it saved me several frustrating hours (and even some money)!

5 out of 5 Star Service.

ScholarPrep Nation
United States
Over 2 years using the app
May 1, 2025

Very responsive and helpful!

Ten Acres Candles
United States
Over 2 years using the app
Edited April 22, 2025

Great service, quick and helpful response!

Wayward Stems
United Kingdom
4 months using the app
April 10, 2025

Sinchain is awesome to work with! hopefully we will the problem resolved soon!

4Legz
United States
Almost 2 years using the app
April 1, 2025

Sinchain is the best, solved our problem as fast as lightning!!! Also put a smile on our faces!!

JOLLY
United States
Over 2 years using the app
March 18, 2025

I have only just installed the Recurpay app today and have been getting help from Sinchain who has been extremely helpful in setting it all up. Very quick to respond and able to answer all of my questions - well done Sinchain!

Urban Tropicana
United Kingdom
About 2 hours using the app