Reviews (576)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy subscription solution that boosts retention and repeat purchases. They highlight quick setup, flexible customization, bundle support, and strong analytics for performance and inventory planning. It handles complex needs like B2B, Shopify Plus, and migrations from other apps. Merchants value customer self-management tools, an AI design generator, stable long-term performance, and exceptionally fast, proactive support often called the best they’ve experienced.

June 30, 2026

I had to get few settings and custom adjustments to be done on the app on my website. Support team is super helpful and almost available 24X7 for me. I love the features and app.

Pure Ayurbliss
United States
About 1 year using the app
Recurpay replied July 16, 2026

Thank you so much for your kind review! We're happy to hear both the app and our support team have been able to help with your subscription setup and customizations.

Your support means a lot to us, and we're always here whenever you need a hand.

-Shubham

June 27, 2026

Incredible customer service. They go above and beyond to solve and often implement solutions. Thank you!

Cellaro
Canada
6 months using the app
Recurpay replied July 16, 2026

Thank you for the wonderful review! It means a lot to hear that you've had a great experience with both our support and the solutions we've been able to provide.

We truly appreciate your trust in Recurpay and look forward to continuing to support your subscription business.

-Shubham

June 26, 2026

Customer service/Support was top notch. Very easy for our devs to work with. Resolved our issue and educated us. Highly recommend to support your store's subscriptions!

Lean Nutrition Store
United States
5 months using the app
Recurpay replied July 16, 2026

Thank you so much for your kind words! It was a pleasure working with your team.

We're really glad we could get everything resolved and make the integration smooth for your developers. Knowing Recurpay is helping power your subscription program means a lot to us.

Wishing you continued success, and we're only a message away whenever you need us!

-Shubham

June 23, 2026

Support is always available and quick to help.

Pup Kitchen
United States
11 months using the app
Recurpay replied July 16, 2026

Thanks so much for the review! 😊

Quick support is something we care a lot about, so it's wonderful to hear that's been your experience. Thanks for trusting Recurpay, we're always here whenever you need a hand.

-Shubham

June 23, 2026

support is as mentioned , i was able to get my issue resolved in a timely manner.
i will continue to use this app for my website as it pairs very well

Beardmache
United States
Over 2 years using the app
Recurpay replied July 16, 2026

Thank you for sharing your experience!

We're really happy we could get everything sorted quickly. Hearing that Recurpay has become a good fit for your store is exactly what we love to hear.

Thanks again for your trust, we're excited to keep supporting your subscription journey!

October 14, 2026

great service

Pacha Mana
United States
8 months using the app
October 14, 2026

Very helpful and gets the job done!

Kimber's Cozy Creations
United States
Almost 4 years using the app
October 6, 2026

Good user experience and easy to understand / navigate.

Myokine
United Kingdom
3 months using the app
September 23, 2026

great and fast support

Cha Lab by Elaiksir
United States
About 2 hours using the app
September 16, 2026

We haven't launched our store yet but their support is 'johnny on the spot'. Their agents virtually hold your hand while walking you through each step. Amazing customer service!

Indy Maé
United States
2 months using the app