Reviews (576)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy subscription solution that boosts retention and repeat purchases. They highlight quick setup, flexible customization, bundle support, and strong analytics for performance and inventory planning. It handles complex needs like B2B, Shopify Plus, and migrations from other apps. Merchants value customer self-management tools, an AI design generator, stable long-term performance, and exceptionally fast, proactive support often called the best they’ve experienced.

February 1, 2023

I just installed it and the reason because I am already giving them 5 stars is because customer service was AMAZING they made the entire process super easy and the price is great!!

Skin Reign
United States
About 22 hours using the app
June 27, 2022

I only went for this app because I had read other reviews about the outstanding customer service and I am actually really impressed.
Had some issues with the setup that have been sorted immediately and even during outside business hours.
Highly recommend.

Keto Friendly Shop
United Kingdom
About 2 hours using the app
Edited May 10, 2023

Literally the best customer service I've ever had in life by Sinchain!!! They stuck with me for more than hour and answered every single question. I highly recommend Sinchain; they deserve a raise! Excellent service. I now will only use this app just based of how well I was treated.

Roots Fitness
United States
About 2 hours using the app
April 12, 2023

ABSOLUTELY OUTSTANDING CUSTOMER SERVICE.

I changed my theme, ran into issues, messaged the chat and was told I would get a reply the next day. 5 mins later I got a reply, got my issue sorted and had a laugh with Sin Chain at the same time. Honestly what a top team behind this app. Could not fault and highly recommend

Snack Squad
United Kingdom
9 days using the app
Edited April 9, 2023

Customer service has been amazing! There are some quirks around pre-paying for subscriptions that I wish were easier to manage. I will have to go in and turn off subscriptions after a one-month pre-order period. You'd think there would be a way to automate that. Otherwise, just for the customer service to help me fit the app to my needs makes this app worth the fees.

Southeast Ohio Fiberworks
United States
About 2 months using the app
April 11, 2023

I've been searching for the ultimate subscription app that offer a wide range of customized functionality since my business model and store is pretty complicated.
Recurpay is the only one in market that does what i need, i have uninstalled/removed the rest of subscription apps and now Recurpay does the job.

However, this review is mainly about their customer support under Sinchain who actually answered all my questions and customized what i needed in widget/plans/notification .. etc shout out to Sinchain and I hope Recurpay management read this review and promote Sinchain :)

You are in good hand with Recurpay and Sinchain.

oxefit-dev
United States
6 days using the app
August 27, 2023

Here is a summary of my experience and why you should use recurpay as your subscription app:

1. Easy to setup
2. All important features integrated
3. Simple language adaptions
4. Very fast and professional customer support

Last but not least
5. Affordable pricing
6. Competing apps don't compare...

Daily Fresh
Netherlands
2 months using the app
April 9, 2026

I've been struggling with many problems on my shop as most of entrepreneurs and I've been able to have a great support, fast and understanding on Recurpay I do recommend this app !

Althéva
France
About 17 hours using the app
July 25, 2025

Very helpful. would def. recommend!

Kiss of Silk
United States
Over 1 year using the app
June 13, 2025

Good app !

Lunoval
France
About 2 hours using the app