Redo

Great team to work with! We have implemented Returns, Warranty, Package Protection, Customer Support, and Order Management - everyone is helpful and excited to work with us. The few issues we've had have been resolved quickly.

Redo has been an excellent partner knowledgeable, responsive, and genuinely invested in our success. They’re quick to support us when issues come up and have been incredibly open to new integrations that improve our efficiencies. It’s clear they care deeply about both their clients and customers, and their ongoing innovation sets them apart!

The Redo team is always innovating based on the feedback from entrepreneurs, which I truly appreciate. I love that Redo has a full suite of products for the customer facing and backend of business. They are also amazing with customer service by giving timely and thorough solutions.

Working with Redo has been such a positive experience for us! Their team truly cares about our business and our customers, and it shows in every interaction. Whenever we’ve had a question or needed support, they’ve been quick, knowledgeable, and kind in their responses. Emry just helped us and she was wonderful! She was kind and delivered a solution quickly!

You can tell they’re a team that values their partnerships and puts in the effort to understand what our brand needs. We’re grateful for the partnership and excited to continue working with them as they grow.

The integration, features, and support from Redo is second to none. The transition was super easy from Shipstation, Route, and our archaic methods of returns. We are constantly finding efficiencies and improvements within the Redo platform and couldn't recommend it enough.

We've been using Redo for 1-2 years now. It's made processing returns a quicker and easier task for sure. I had some questions about a couple issues recently and Emry was so helpful in figuring out what happened and helping me understand why and what to do moving forward.

We love working with Redo! We are big on trying new things, shooting for the stars, and giving customers the best experience possible and that is everything that Redo stands for! I'd highly recommend working with them if you want to grow and try new things! They offer great services that are built to help everyone, but that can be expanded and customized to fit your needs. When asking about features or functions, most apps say they don't offer them whereas Redo will find ways to apply the features you are looking for.

So far I'm loving it! I'm a newly launched online/pop up boutique that is still in the early days of sales. Redo has made me feel more confident in the return process and made less work for me (super important as a 1 man show). Alexis has been FANTASTIC at assisting me with any questions or issues that I may have which makes this company feel more personable. I'm glad I found them from the start and I look forward to learning more and growing with them.

Redo has been nothing but excellent to work with. It has been amazing to work with a team that cares as much about our company and customers as much as we do. If we have any issues or questions they are right there to help. Every team member has been very smart and kind.
They are constantly working to improve and create new functions. You really can tell they are a smaller company and care about you.
It has also been a game changer to have instant updates to and from Shopify. We look forward to continue working with them in the future.

Redo has helped elevate our warranty platform and pull meaningful, real-time data from our customers. We can't put into words how valuable the warranty process is that they have built for us. Without Redo, we would not be able to elevate our customer experience and continue to make our product better daily.