Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,479)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

March 26, 2025

Overall has been a great way to reward our customers. Also Roj was super helpful with customer support.

Austlen Baby Co.
United States
Over 2 years using the app
ReferralCandy replied April 11, 2025

Thanks so much for the lovely feedback! 😊 So glad to hear the platform’s been working well for you and that I could help out when needed. Always here if you have more questions or need a hand with anything down the line!
- Roj

March 27, 2025

I appreciate how quickly and efficiently Charlie resolved my inquiries, which I've been stressing out about for the past few months. Thank you!!

The Nexar Shop
United States
Over 4 years using the app
ReferralCandy replied April 11, 2025

Thank you for the kind words. I’m really glad I could help clear things up, especially after it had been on your mind for a while. Don’t hesitate to reach out if anything else comes up — always happy to help.
- Charlie

March 27, 2025

I'm just starting out with Referral Candy. Lariza from their customer success team is absolutley amazing. I would not still be on the app without Riz's help. The app seems like it meeds my needs, Lariza's support is what's making me stay!

NEURISH
United States
22 days using the app
ReferralCandy replied April 11, 2025

Thank you for the kind words. It really means a lot to know the support made a difference for you. I'm so glad I could help get things moving — excited to see how things go with your program!
- Lariza

March 23, 2025

I had the pleasure of working with Riz (Lariza). As a new user of ReferralCandy, I had a bunch of questions — even some silly ones, lol. Riz was incredibly patient and knowledgeable, and she answered all of my questions thoroughly. She even went above and beyond by inviting a technical specialist to our demo call to help with the integration, since I’m not a tech person.

Livitup
Ukraine
5 days using the app
ReferralCandy replied March 25, 2025

Thank you for sharing your experience! I'm so happy to know that I was able to guide you through the setup and ensure all your questions were answered—there’s no such thing as a silly question! If you ever need anything else, don’t hesitate to reach out. Welcome to ReferralCandy!
- Riz

March 19, 2025

Amazing customer service from Innah & Lariza - thank you so much!

Lean Lattes
United Kingdom
8 days using the app
ReferralCandy replied March 25, 2025

Thank you so much and it has been our pleasure to have assisted you. :)
- Innah and Riz

March 19, 2025

I recently had the pleasure of interacting with Charlie from Referral Candy Support, and I couldn't be happier with the experience. Charlie was incredibly helpful and quick to respond to all my inquiries. His professionalism and efficiency made the process smooth and stress-free. I truly appreciate the excellent support and would highly recommend Referral Candy to anyone based on my experience with Charlie. Thank you for the outstanding service!

DALUMA
Germany
About 4 years using the app
ReferralCandy replied March 25, 2025

Thank you so much for your kind words! We’re thrilled to hear about your great experience. Our team takes pride in delivering top-notch support, and your feedback reaffirms our commitment to helping our merchants succeed. If you ever need any further assistance, we're always here to help. Thanks again for choosing ReferralCandy!
- Charlie

March 11, 2025

Roj was super helpful walking me through a ton of features and campaign set ups

DIMA Health Technology Inc.
Philippines
9 months using the app
ReferralCandy replied March 12, 2025

Thanks so much! I'm glad I could guide you through the features and campaign setups. Let me know if you ever have more questions—happy to help.
- Roj

February 26, 2025

Great experience with Roj on two occasions. Roj managed to assist me efficiently and always sets realistic expectations when it comes to finding a solution for the issue/query. I always get a quick response with the live chat - very impressive!

MACROS
Australia
6 months using the app
ReferralCandy replied March 12, 2025

Thank you so much for your kind words! I'm really glad I could assist you and set clear expectations along the way. If you ever need anything else, feel free to reach out—we're always happy to help.
- Roj

February 21, 2025

I reached out to ReferralCandy to assist me with a few transitions including an integration with Klaviyo, and Charlie Sosmena was extremely helpful! He answered all my questions seamlessly and helped to ensure that I was taking the necessary steps in order to complete this setup. Couldn't have asked for better service and guidance. 10/10 experience. Thank you, Charlie!

EF Collection®
United States
9 months using the app
ReferralCandy replied February 24, 2025

I truly enjoyed assisting you, and I sincerely appreciate your fantastic feedback—it highlights our commitment to delivering the best possible customer experience. Thank you once again!
- Charlie

February 18, 2025

I had a great experience with the customer solutions team when fixing an input error on our end—they were knowledgeable, thorough, prompt and kind!

Rishi Tea & Botanicals
United States
Over 1 year using the app
ReferralCandy replied February 20, 2025

Thank you so much for this wonderful feedback. We highly appreciate this and please know that we are always here whenever you need assistance.
- Riz