Referral Candy & Affiliate
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,479)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.
Refine
-
By rating
Overall has been a great way to reward our customers. Also Roj was super helpful with customer support.
Thanks so much for the lovely feedback! 😊 So glad to hear the platform’s been working well for you and that I could help out when needed. Always here if you have more questions or need a hand with anything down the line!
- Roj
I appreciate how quickly and efficiently Charlie resolved my inquiries, which I've been stressing out about for the past few months. Thank you!!
Thank you for the kind words. I’m really glad I could help clear things up, especially after it had been on your mind for a while. Don’t hesitate to reach out if anything else comes up — always happy to help.
- Charlie
I'm just starting out with Referral Candy. Lariza from their customer success team is absolutley amazing. I would not still be on the app without Riz's help. The app seems like it meeds my needs, Lariza's support is what's making me stay!
Thank you for the kind words. It really means a lot to know the support made a difference for you. I'm so glad I could help get things moving — excited to see how things go with your program!
- Lariza
I had the pleasure of working with Riz (Lariza). As a new user of ReferralCandy, I had a bunch of questions — even some silly ones, lol. Riz was incredibly patient and knowledgeable, and she answered all of my questions thoroughly. She even went above and beyond by inviting a technical specialist to our demo call to help with the integration, since I’m not a tech person.
Thank you for sharing your experience! I'm so happy to know that I was able to guide you through the setup and ensure all your questions were answered—there’s no such thing as a silly question! If you ever need anything else, don’t hesitate to reach out. Welcome to ReferralCandy!
- Riz
Amazing customer service from Innah & Lariza - thank you so much!
Thank you so much and it has been our pleasure to have assisted you. :)
- Innah and Riz
I recently had the pleasure of interacting with Charlie from Referral Candy Support, and I couldn't be happier with the experience. Charlie was incredibly helpful and quick to respond to all my inquiries. His professionalism and efficiency made the process smooth and stress-free. I truly appreciate the excellent support and would highly recommend Referral Candy to anyone based on my experience with Charlie. Thank you for the outstanding service!
Thank you so much for your kind words! We’re thrilled to hear about your great experience. Our team takes pride in delivering top-notch support, and your feedback reaffirms our commitment to helping our merchants succeed. If you ever need any further assistance, we're always here to help. Thanks again for choosing ReferralCandy!
- Charlie
Roj was super helpful walking me through a ton of features and campaign set ups
Thanks so much! I'm glad I could guide you through the features and campaign setups. Let me know if you ever have more questions—happy to help.
- Roj
Great experience with Roj on two occasions. Roj managed to assist me efficiently and always sets realistic expectations when it comes to finding a solution for the issue/query. I always get a quick response with the live chat - very impressive!
Thank you so much for your kind words! I'm really glad I could assist you and set clear expectations along the way. If you ever need anything else, feel free to reach out—we're always happy to help.
- Roj
I reached out to ReferralCandy to assist me with a few transitions including an integration with Klaviyo, and Charlie Sosmena was extremely helpful! He answered all my questions seamlessly and helped to ensure that I was taking the necessary steps in order to complete this setup. Couldn't have asked for better service and guidance. 10/10 experience. Thank you, Charlie!
I truly enjoyed assisting you, and I sincerely appreciate your fantastic feedback—it highlights our commitment to delivering the best possible customer experience. Thank you once again!
- Charlie
I had a great experience with the customer solutions team when fixing an input error on our end—they were knowledgeable, thorough, prompt and kind!
Thank you so much for this wonderful feedback. We highly appreciate this and please know that we are always here whenever you need assistance.
- Riz