Referral Candy & Affiliate
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,479)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.
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Meets all my needs to set up a referral campaign efficiently. Customer service has been spot on -- in particular, Innah and Roj have been helpful in quickly answering any questions I have and resolving my issues.
We're thrilled to hear that our app is the perfect fit for your business needs. And thank you again for writing this amazing review.
- Roj and Innah
I have had a great experience with the product. The support team was quick to respond and help with all the doubts beyond the assigned time as well. I spoke to Roj and he was extremely polite and very helpful even after the designated time. Helped me with the documentation needed for our store.
Thank you so much for writing an amazing feedback. We really appreciate it. Please reach out anytime you need help and we'll be glad to assist you.
- Roj
I want to thank Jessa for very quick turnaround. Solved my problem under 5 minutes.
You were amazing as well. Thanks again for this review. :)
- Jessa
Great customer service from Kevin.
Thank you so much for writing a review. I really appreciate this! :)
- Kevin
Great company, great service and very responsive. Jon solved my problem immediately.
Thank you so much again for this feedback. You are amazing as well!
- Jon
Innah was extremely helpful and resolved the issue straight away!
I'm glad to know I was able to resolve your concerns. Feel free to reach out anytime you need help.
- Innah
I had a problem with a duplicate account. Irene managed to sort it efficiently and in a very professional manner. Irene went above and beyond and got this sorted for me.
Michelle
You were such a joy to talk to as well, and thanks again for writing a review. :)
- Irene
While I was having some issues getting the referral app to work, the support team was incredibly helpful. Now the app is working smoothly and if something happens, I know I can always reach out for support.
I contacted Irene from the customer service team asking about why my advocate was not receiving her rewards. Within a 1 minute, she was able to investigate and share me screenshots to fix the issues very quickly . Turns out the advocate had not exceeded her referral review period. She is patient and extremely helpful, if i could give her a review, it'd be 10 out of 10 for reviews.
Proud of supporting Referralcandy , also a Singaporean company as a Singaporean merchant on Shopify.
Thank you for the wonderful feedback! I'm glad to know that we have resolved your concerns. We’re proud to support your business, and it’s especially great to hear from a fellow Singaporean merchant on Shopify!
- Irene
Best referral app on Shopify. Has a ton of features, and their customer support is extremely responsive and helpful. Highly recommend!
You are amazing! Thank you so much for this wonderful review. We take pride in providing the best customer support, so we really do appreciate this feedback. :)
- Jessa
