Referral Candy & Affiliate
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,483)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.
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Really helpful staff member JC talked me through everything! Answered all my questions and very helpful
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - jC
Nice App....love it !!
And the Support is amazing!
Derek helped me a lot.
I think that will work and the app is amazing!
I just tried the app and have no idea how well it performs but the support guy, JC was a pro and was accessible immediately.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - JC
Love this app for the price and the ease of use, Tom from customer service was great too. Starting to see revenue coming in which is awesome.
Lorraine gave me outstanding customer service today when I had some questions after my 30 day trial ended. I have decided to go with the paid plan as a result.
Thanks so much for the review! Reach out any time! - Lorraine
Just started using this app, it's really easy to set up and the support from the team (Benz) has been great and really helpful. Looking forward to seeing performance now we are live.
This app was easy to get started with and my account rep, Vino, was fantastic! They answer questions in a timely manner and even took a call with me to make sure I was set up for success.
I take customer support very seriously and I'm incredibly grateful for the kind review you shared! Thank you! - Vino
Referral Candy was super easy to set up and kick your referral program into high gear. I had a few troubleshooting questions and their customer service team was available at all hours of the day. Thanks again Derek and Tom!
The only communication with customer service is by email, no phone number to call, and they take a few days in responding. The app doesn't even work like it is supposed to and keeps spamming my customer with invitations that don´t even work
Hi there. Our sincerest apologies if you had a hard time setting up the campaign. One of our success managers will be reaching out to you via chat and email to help you with your concerns. We're hoping to hear from you real soon. :)
UPDATE:
Hi there. Looks like you got in touch with one of our success managers via chat last Friday. We're wondering if the concern you raised was resolved or you need further assistance? We will be sending you another email today so we can fully assist you with any other concerns you many have, and hopefully schedule a call with you. Looking forward to hear form you again. :)
We just got this app, and it was very easy to install and work with! We had some issues getting the formatting correct onto a static webpage, but the support from Lorraine was great and problem was solved quickly. Looking forward to using this app!
