Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,481)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

February 18, 2025

Some things works really good, some not yet, but the support its very helpful and have an open ear for all. They find everytime a good solution. Special Thanks to Lariza!

Biovana
Estonia
13 days using the app
ReferralCandy replied February 19, 2025

We're always here to help you out, so please let us know anytime you need help and we'll make all features work for you the best way possible. :)
- Riz

January 15, 2025

Wir nutzen das Referral Candy seit ein paar Tagen. Das Erstellen einer Kampagne und Emails war soweit einfach machbar. Wir hatten eine Rückfrage, die sehr schnell von Jessa überprüft und beantwortet wurde. Toll, dass man sich auf den Kundenservice verlassen kann. Wenn mal Probleme aufkommen, wissen wir, dass wir in guten Händen sind!

Balkonstrom
Germany
13 days using the app
ReferralCandy replied January 17, 2025

Thank you so much again for this wonderful feedback. We're so glad to hear that you find our app easy to use! Again, please reach out anytime you need help.
- Jessa

December 24, 2024

ReferralCandy is a very good application that can be introduced.
It is not difficult to operate.
Support is fast, courteous and excellent.
I recommend it.

ヒャクテン
Japan
Over 2 years using the app
ReferralCandy replied January 16, 2025

Thank you so much for this awesome review. Again, please do not hesitate to let us know anytime you need assistance.
- Riz

December 10, 2024

Great service from Lariza and the ReferralCandy team! They helped us resolve our issue with incredible patience and kindness. So grateful for their assistance with our referral page. Five stars to the service team!

Tastee
United States
27 days using the app
ReferralCandy replied December 12, 2024

We highly appreciate this feedback. Please get back to us anytime you need help. Thank you!
- Lariza

November 26, 2024

My experience felt good. Irene, my service specialist today, was very nice, quick to respond to messages, responsive and prompt in resolving my concerns. For this reason, I was very happy with the whole communication process.

AWOL Vision
United States
About 2 years using the app
ReferralCandy replied December 10, 2024

We are glad to know that your concerns were resolved to your satisfaction. Please feel free to reach out anytime you need assistance.
- Irene

November 20, 2024

A very useful plugin that can help you achieve quick referrals. Roj helped me a lot in the whole process. Very considerate expert guidance.

Dreame
United States
Almost 2 years using the app
ReferralCandy replied November 22, 2024

Thank you so much for this generous feedback! I really appreciate it. I am here anytime you have questions. :)
- Roj

October 24, 2024

This app is great and the customer service people are very patient. We love it. And Irene she was very satisfactory with her service. I like her very much. Thank her very much for her help.

OUKITEL
Hong Kong SAR
About 1 year using the app
ReferralCandy replied October 28, 2024

Wow! Thanks for this amazing feedback and for expressing how great our customer service was. I really appreciate it. :)
- Irene

August 7, 2024

Excellent customer service. Kevin answered me very quickly and resolved all my questions efficiently, He did not refer me to guides (as happens on other platforms)

He was Checking my account and telling me exactly the steps.

LA JEFA
Spain
About 12 hours using the app
ReferralCandy replied August 21, 2024

You were awesome to deal with as well. Thank you so much for writing an amazing feedback. :)
- Kevin

August 1, 2024

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.

FetchNature
Germany
21 days using the app
ReferralCandy replied August 21, 2024

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene

July 10, 2024

Amazing app! Great support too!Special thanks to Jon, who made my experience with the app more enjoyable!"

Vörr - Moda Feminina e Masculina
Brazil
About 23 hours using the app
ReferralCandy replied July 12, 2024

Thank you for writng an awesome feedback for us today. We're sol glad to have assisted you with your concerns.
- Jon