Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,481)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

May 9, 2023

Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :)
Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.

ShaveSafe
Denmark
29 days using the app
ReferralCandy replied May 9, 2023

Thank you sooo much for writing a review. Please reach out anytime you need help.
- Lorraine

August 19, 2021

Benz is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo great!

Narwal Robotics
Hong Kong SAR
22 days using the app
ReferralCandy replied August 19, 2021

Thank you for this review! Benz is sooooo thrilled so she was able to help. - Tom K.

August 30, 2022

When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.

hinoki LAB
United States
30 days using the app
ReferralCandy replied August 31, 2022

Thank you for the review!

October 5, 2022

i spoke to assistant jon and he was really helpful. He gave me the time I needed and solved any of my curiosities, thank you very much for the good assistance

novacosmetics
Italy
2 days using the app
ReferralCandy replied October 26, 2022

Thank you for your kind words! I appreciate the review. - Jon

October 31, 2022

The interface is great to use. Perfect customer service (Jessa) easy setup and works fine. Would be nice to automaticly had some translations (for the future)

Eline Rosina
Netherlands
About 2 hours using the app
ReferralCandy replied November 2, 2022

Thanks for this feedback, I really appreciate it. Feel free to rach out anytime you need help. :)
- Jessa

June 14, 2021

Convenient because you can customize the settings.
Furthermore, the support system is also substantial.
They will respond quickly and politely to your questions.

こども服ELMO
Japan
3 months using the app
ReferralCandy replied June 17, 2021

Thank you for your kind review! Let us know if you need any help. - Darren F.

June 6, 2022

great app it's helping us a lot! the customer care is great they follow you step by step suggesting the best way to give the best services to the people 5 stars!

Enecta.en
Netherlands
Over 1 year using the app
ReferralCandy replied June 7, 2022

We thank you for this awesome review! I'm glad I was able to answer all your concerns and provided suggestions on how you can improve your referral campaign. :)
- Jelson

March 28, 2023

Referral Candy is awesome. Customers can just start sharing, saving them the trouble of signing up. The after-sales service is also impeccable, Cris helped a lot.

bestpicks
United States
About 1 month using the app
ReferralCandy replied March 30, 2023

You were a delight to work with. Thank you so much for this review. :)
- Cris

May 10, 2022

It says if we need help we ask help from their expert, but where the hXll is your expert? They never reply your message and only an automation robot to speak to you.

Homerunpet
Hong Kong SAR
About 15 hours using the app
ReferralCandy replied June 2, 2022

Hello Kun,

We understand how frustrating it can be to not be able to speak to someone immediately about your concern. We responded as quickly as we could to all your chat inquiries, unfortunately, it took us over an hour to respond to that one message you left us outside our office hours. Thank you for your feedback, we will use this as an opportunity to improve the experience we provide our clients.

May 17, 2022

I had a few things I didn't understand in the setup, but JC was very attentive to help me. The problem was solved in less than an hour! This is great. Thanks to the best team.

homeal 幼児食宅配
Japan
9 months using the app
ReferralCandy replied June 1, 2022

We take customer support very seriously and the entire team is incredibly grateful for the kind review you shared! Thank you! - JC