Referral Candy & Affiliate
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Reviews (1,481)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.
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The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated
I also apprecitae your kind words and it was my pleasure assisting you with your concerns.
- JC
Stats are not very complete and it is hard to follow your perfs. But the support is super reactive. Katherine was really helpful ! I wanted to make some changes on the app and she helped me a lot ! Thanks !
We appreciate and value your feedback! If you have any concerns, just let us know. - Katherine
Muy buena atención al usuario. He tenido algún problema, al parecer no relacionado con la app, pero sí con la plataforma de Shopify, y aún así, el equipo de atención me atendió y resolvió mis dudas. ¡Gracias!
Thank you for taking the time to leave us a compliment. We're happy to know that our assistance made a noteworthy difference! -ReferralCandy Team
The support of Jon is super. The app does what it says, and has the best options compared to others if you look for a referral program. For our business it turns out not to be marketing tool we need. But I am glad we tried.
We are also grateful that you tried our services and looking forward to seeing great results on your referral program.
- Jon
Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot
We always strive to provide the best service to our customers and we're so glad that you appreciate it. Let us know anytime you need help. :)
- JC
Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.
Thank you for your kind words. JC will be delighted to hear it! - Tom
Great app and even greater support. Vino from the Support team has gave it all to help me transferring from woocommerce to Shopify and we succeeded. Thank you!
Got another call wqith JC today. He helped me with a go through the app and showed some improvements. Thank you for your time
Thanks also for being awesome during the troubleshooting steps. Glad to have sorted thiso ut with you.
- Vino
I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!
Thank you for your kind words! Let us know whenever you need assistance! - JC
Cirs is our business success manager and she is so full sense of responsibility and so nice! Whenever you need her, she is there for help, always. Although, I do appreciate that Referral Candy can launch a better and smarter system that merchants could stimulate users to participate in the program through tiered-base rewards.
Thank you so much for this amazing review. :)
Looking forward to working with you on the upcoming months and help to consistently improve your referral campaign.
- Cris
We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design.
Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)
Yes, we are always here to help our dear merchants. Thank you so much for an awesome feedback! :)
- Cris
