Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,480)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

January 25, 2021

I only just downloaded this app so cannot comment too much on it, however the customer service I received from Tom today was impeccable. Answered all my questions very promptly!

The Original Organic Company
Australia
38 minutes using the app
June 19, 2019

I had a few issues with setting up the account, and contacted the support team. Jon was amazing and prompt to help us ! Nice app with very intuitive features and excellent support.

Elia Lingerie
France
6 days using the app
Edited March 18, 2019

I had few questions regarding the referral payout and Tippy successfully solved all my queries and have given me the solution and answers to my questions. Great Customer Service so far!

Kasentex
United States
2 months using the app
April 13, 2020

Great app, but more importantly EXCELLENT customer service. Derek has been helping me for months, helped migrate my store from WooCommerce to Shopify, and has been excellent all around!

DrinkPartake
Canada
4 days using the app
Edited April 28, 2020

Jon was super helpful when it came to setting up a duplicate account. We use Referral Candy on multiple sites and the support crew are always so helpful with my questions. Thanks guys!

Zone3 Ltd
United Kingdom
Over 1 year using the app
October 25, 2019

Hey, thanks for the translator and the amazing customer service. Though it's kinda pity that no affiliate intergrated in the referral candy, it's warm with this amazing customer service.

shop.coredy
United States
About 2 months using the app
Edited January 14, 2019

I'm new at this but the app does exactly what i need it for our first referral campaign. Tippy, from their support team help throughout the process and gave quick answers to my questions.

LeenaandLu
United States
3 days using the app
October 23, 2020

The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!

Café 124
Italy
14 days using the app
October 30, 2020

I am glad to have JC as my customer service person because he is very patient and answer all my questions clearly. It helps me a lot in executing my referral program. The app is also well-organised.

Baba E Shop
Malaysia
3 days using the app
November 19, 2020

We are presently in the set-up stage of our Store and I have reached out twice and both times I received excellent service. Both Lorraine and Karen were extremely helpful and answered my questions fully.

Peridot Pure
United States
22 days using the app