Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,479)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

November 8, 2018

This review is for the service not the app. We have yet to really use the program, but the service Jon provided was incredibly helpful. Our business model is a bit nuanced and Jon walked me through how we could make it work. Thank you

Willow
United States
1 day using the app
March 13, 2019

I just signed up for referral candy yesterday. I had a few questions and heard from Tippy at Referral Candy right away. We did a call to resolve the issues and he provided some additional tips. I'm excited to get the program launched.

ecoimagine
United States
About 23 hours using the app
January 6, 2021

I communicated with Lorraine regarding some questions on the widget and she was helpful! I'm still working on set-up and understanding all of the potential changes we can make as well as what that will look like on the customer side.

LoveSeen
United States
5 months using the app
April 29, 2019

I am currently using the 30 day trial and I couldn't be more pleased! The app is seamless, straightforward and very easy to implement the pop-up, design the email and share on social media. It's a must-have to reward engaged customers.

Vintage Foundry Co
United States
About 1 hour using the app
April 24, 2020

Really easy to setup and much more visually customizable that other platforms we have tried. We also had an AMAZING customer service rep (Derek) to help us get set up and integrated. He was super knowledgable, responsive, and a joy to chat with. So rare.

Jupiter
United States
About 2 hours using the app
August 22, 2020

We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services.

Thanks & Regards
Satopradhan Vision team

Satopradhan
India
29 days using the app
May 13, 2021

Lorraine, the Referral Candy representative, went above and beyond to honor a promotion I was offered, even though that particular promotion was no longer offered. So far, the application has been easy to use. Customer support is superb. Will be recommending to others.

My Good Protective Sis
United States
2 days using the app
ReferralCandy replied May 20, 2021

So glad I was able to help. Please write back if you need anything. -- Lorraine G.

June 6, 2017

I had the pleasure of working with Jon D with an inquiry regarding redeeming rewards for one of our advocates, he was very helpful, knowledgeable and overall terrific and super fast with his help

Thank you Jon for making this as painless as possible :)

Paula Mercado

Burton Nutrition
United States
2 months using the app
June 20, 2016

Automated, largely set-and-forget it programs are great when they work, and this has. The only downside is that we still experience a low amount of fraud that doesn't get flagged. Nonetheless, the overall ROI and experience has been quite positive. Support has been responsive, too.

Livefashionable
United States
3 months using the app
August 28, 2017

Great referral service. We've been using it for just over a month now $6500 revenue through referral. I assume that revenue should increase overtime since it seems to take time for referral to get spread out among all customers. Support was prompt and responsive. Overall great app.

Jemkim
United States
About 1 month using the app