Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,481)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

Edited April 21, 2020

So far so great! Fast customer service and the system seems to give you all the flexibility and customization that is needed to accomplish what you want!

The F2T Box
United States
2 days using the app
January 28, 2021

Super customer support with emails, he was quick with the responses and answering my concerns!! Great job!!!! Glad to know I could get my answers quickly.

Rapid Release Therapy
United States
About 1 month using the app
February 25, 2021

Great app, great support. Easy to install and configure. Works as it have to. Hard to get a high conversion rate, but I guess we have to investigate more.

ShopSystem
France
3 months using the app
February 17, 2023

Fantastic Customer Service I was assisted by Katherine. She was very helpful and knowledgeable and was able to help me with the issue I was experiencing.

Skinade US
United States
About 1 year using the app
ReferralCandy replied February 21, 2023

It was my pleasure assisting you! I appreciate the review. Just let us know if you need any assistance! - Katherine

May 25, 2020

App is easy to use & configure, and back-office gave quick answers to my requests. Great help from Tom Koetz with very complete and crystal-clear answers !

MAKESENZ
Belgium
27 days using the app
January 27, 2021

At the moment setting-up and testing. Customer service has been very helpful so far! Almost immediate responses on every question. Thanks Lorraine and Jon!

SATURO
Austria
1 day using the app
Edited March 24, 2021

Much easier to integrate than other apps offering referral. I had tried a cheaper one but you get what you pay for. Friendly and fast customer service too!

Indeora.com
Ireland
5 months using the app
July 28, 2021

Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.

The Roving House
United States
28 days using the app
ReferralCandy replied July 30, 2021

Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.

October 21, 2021

Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.

Ultimate Autographs
United States
Over 1 year using the app
ReferralCandy replied October 25, 2021

Thanks so much for the feedback! If you have any concerns, just let us know. - Mardie

March 28, 2022

Support staff is very responsive and helpful! Mardie made my transition from being on woocommerce referral candy to switching to shopify seamless and easy!

International Beauty Institute
Canada
3 days using the app
ReferralCandy replied March 28, 2022

Thank you for your review! I appreciate it. Happy to have been there for you during your account migration! - Mardie