Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

February 5, 2023

Referral Candy has been an amazing app so far helping us turn customers into raving fans and affiliates! Would highly recommend! Their support team are also fantastic!

Tirtyl Australia
Australia
About 2 years using the app
ReferralCandy replied February 6, 2023

That sounds awesome!! We are looking forward to seeing more great results from your referral campaign. :)
- Hannah

May 11, 2020

Love the app, we installed in on all our stores. The customer service is really great, thanks Tom Koetz for all your help in making sure that we are set up correctly!

MTHFR Support
Australia
8 days using the app
May 21, 2020

Even though the app isn't as intuitive as I hoped for, their customer support is on point, well educated, friendly and skilled to help and lead you through the process.

GOAT STORY
Slovenia
About 1 month using the app
June 10, 2020

We have just signed up for a one month trial. I have just finished an induction with Benz who was most helpful. Thank you Benz. Looking forward to lots of referrals.

Goodness Grains Gluten Free Bakery
Ireland
21 days using the app
July 28, 2020

A massive thanks to Derek, he has been so helpful as I took over the Referal Candy program for Havoc and I used to have a lot of doubts that Derek kindly answer for me.

Havoc
Mexico
Over 2 years using the app
Edited October 10, 2018

They have amazing support. They help us with some technical details in less than one day. We need some translation improvements and Derek has helped as so much, thanks!!

être belle
Spain
7 days using the app
December 19, 2018

I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)

Cubo AI智慧寶寶攝影機
Taiwan
About 2 months using the app
May 8, 2020

I installed this app today, and at first, I had so many doubts but with the help of Tippy and the backend design of the app it was really easy to go from amateur to pro

Cerveja Musa
Portugal
20 days using the app
March 25, 2022

Val is wonderful and helped me set up the DNS records for our domain. The program is straight forward, but it could use more integrations with other marketing platforms.

AutoLine Pro
United States
About 23 hours using the app
ReferralCandy replied March 28, 2022

Thanks so much for the great feedback. Feel free to reach out anytime you need assistance. :)
-Val

November 29, 2022

Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.

Fishing Innovators
New Zealand
38 minutes using the app
ReferralCandy replied December 6, 2022

Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you.
-Ines and Jon