Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

November 27, 2019

Jon sorted me out with my many questions about how our referrals get paid, and helped me to understand the process to help serve our customers more efficiently. Top work!

PLAYR
Ireland
Over 1 year using the app
March 31, 2020

We've been using Referral Candy for years now, and we're quite happy with it. I recently had some questions for support, and they were extremely helpful. Thank you Derek!

Zest Tea
United States
Over 4 years using the app
April 23, 2020

App works really well and very easy to set up. Jon gave us some help on the fraud protection side which was very reassuring and seems to work well to protect the seller.

Hugs & Co.
United Kingdom
14 days using the app
September 27, 2021

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

Cavali Club
United States
5 months using the app
ReferralCandy replied September 27, 2021

Thank you for the feedback! Reach out any time! - Jon

August 30, 2022

We experienced some technical issues and Lorraine Garcia helped us fix them with dedication and efficiency. We couldn't have asked for a better support. Thanks Lorraine!

Mermade Hair™ USA
United States
9 days using the app
ReferralCandy replied August 31, 2022

Thank you for your kind words! I appreciate the review. - Lorraine

August 5, 2020

Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).

Metamorphoza
Bulgaria
About 2 months using the app
Edited September 25, 2020

Derek and Benz were extremely helpful and patient when I had several questions for them. They also provided useful links which helped me get the most out of Referral Candy

Lucky Saint
United Kingdom
1 day using the app
July 8, 2022

So far the app is working great! I ran into a slight issue when importing my CSV file, but Jon was able to figure out the issue and get it fixed. Amazing customer support!

Speed Hound
United States
Almost 4 years using the app
ReferralCandy replied July 12, 2022

We are so happy to know that our campaign is working well for you. Thanks also for your time today and reach out anytime you need help. :)
- Jon

Edited May 2, 2019

Tippy did an amazing job helping us get setup and it was super simple and fast. We worked through the setup via Google Hangouts and it was awesome. Thank you! Amazing work!

Nipyata2
United States
11 months using the app
November 19, 2019

Just had an online chat with Derek and he was super helpful and answered my question. Waited for less than 5 seconds to get connected after I typed in my questions too ;).

BadAce Tactical
Canada
About 20 hours using the app