Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,479)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

September 24, 2025

Jon was really helpful in giving me info on how to modify the 'Referral Extension' of the 'Thank You' Page

Dr. Johnny's CA
Canada
2 days using the app
ReferralCandy replied September 26, 2025

I’m happy to hear that! Glad I could give you the info you needed about the Referral Extension on the Thank You page. If anything else comes up, feel free to reach out and I’ll be glad to help again.
- Jon

September 13, 2025

Amazing support from Roj. He is an asset to this company.

In Shape Mummy
Australia
16 days using the app
ReferralCandy replied September 24, 2025

I really appreciate your feedback! It means a lot to hear that my support made a difference. I’m always happy to help whenever you need, so feel free to reach out anytime.
- Roj

September 12, 2025

Excellent Customer Service. The really take the time to help you get started.

Wholesale Italian Food
United States
About 19 hours using the app
ReferralCandy replied September 24, 2025

Thanks so much! Glad to hear I was able to guide you through the setup. We’re always here if you need a hand. :)
- Charlie

September 11, 2025

Amazing help from Charlie! Answered all of my questions (and i had a lot!) Great support!

The Successful Man Journal
United Kingdom
About 5 hours using the app
ReferralCandy replied September 12, 2025

You’re very welcome! I don’t mind all the questions at all. I'm just glad I could answer everything for you. Thanks again for taking the time to share your feedback, it really means a lot.
- Charlie

September 3, 2025

A bit fiddly to set up but easy when you've got the hang of it, and Charlie on help was super quick to respond and resolved all of my queries.

SILKE London
United Kingdom
About 3 hours using the app
ReferralCandy replied September 12, 2025

I appreciate you sharing your experience! Happy to hear that once you got into it, things started clicking. I’m glad I could step in quickly and help get everything sorted for you.
- Charlie

September 2, 2025

Jon was super helpful in making sure I understand how to set up referral email flows in ReferralCandy. Thank you!

OBJKTS Jewelry
United Kingdom
Almost 6 years using the app
ReferralCandy replied September 12, 2025

Thanks so much for your kind words. I’m really glad I was able to walk you through setting up the email flows. Please reach out anytime you need help. :)
- Jon

August 19, 2025

Very responsive support team, thank you!

KOTAI Kitchen
France
Almost 3 years using the app
ReferralCandy replied August 20, 2025

You are definitely welcome, and thank you again for this wonderful feedback. I really appreciate it.
- Riz

August 13, 2025

Roj from customer support was a great help, he helped me through setting up my affiliate program. Thanks Roj.

Tucann
United States
1 day using the app
ReferralCandy replied August 14, 2025

You are awesome! Thank you so much again for this wonderful feedback, and let us know anytime you need help.
- Roj

August 8, 2025

Would highly recommend, had a slight issue with a campaign but got in touch with the team and Jessa explained it and we got to a solution 10/10!

Ringtons
United Kingdom
4 months using the app
ReferralCandy replied August 11, 2025

Thank you so much for the kind words! I’m glad we were able to sort out the campaign issue quickly and get everything running smoothly. It was a pleasure working with you on the solution, and I truly appreciate the 10/10 rating!
- Jessa

July 10, 2025

Great app for powering your referral program and excellent customer support too.

Bower Collective
United Kingdom
Almost 2 years using the app
ReferralCandy replied July 25, 2025

That's an incredible feedback. We really do appreciate it. Feel free to get back to us whenever you have concerns. :)
- Innah