Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

January 6, 2020

We're just getting started with Referral Candy and already their support team has proved themselves invaluable. Thank you so much! We can't wait to begin putting this great app to work!

Bantam Tools
United States
19 days using the app
December 15, 2021

The app is great, still haven't seen how customers react. But their customer service is amazing!
They literally explained everything I needed help with. Thank you Mardie, Benz and Jon :)

JuvaBun
United States
20 days using the app
ReferralCandy replied December 15, 2021

We're glad to hear you were delighted! If there's anything unclear with the app, just let us know - Derek

Edited September 22, 2022

We had a few hiccups getting started with our Klaviyo integration but Jon was highly responsive and escalated the issue as appropriate. Looking forward to launching our referral program!

Tuck
Canada
2 months using the app
ReferralCandy replied October 4, 2022

We are also looking forward to see great performance from your referral program. Thanks for this review by the way. :)
- Jon

April 17, 2020

I haven't published my referral program yet, but I can say the user interface is easy to use. Also, Referral Candy has a great, very efficient, reactive and friendly user support! Thanks!

Springco
France
2 months using the app
October 30, 2020

Tom was extremley helpful in sorting out a glitch with sending out my first refferal campaign. Very clear, quick responses - the perfect service, and right way to deal with the situation.

Pickett London
United Kingdom
25 days using the app
January 15, 2021

Jon was very helpful and prompt with his replies. I appreciate his assistance with our account, and look forward to more pleasant experiences with Referral Candy's customer service team.

Petlab Co.
United States
11 months using the app
March 21, 2022

The app helped us quickly set up a referral program. The support team, especially Jon, was incredibly quick to reply and very helpful. Looking forward to working with them moving forward!

Skylight Frame
United States
About 1 month using the app
ReferralCandy replied March 21, 2022

We're glad to hear your feedback! We're just here if you need us! - Jon

July 16, 2019

Referral Candy really helps our business gain new customers. I had a small issue with a customer's referral code, and Lorraine on RC's support team got to the bottom of the issue quickly!

Fur
United States
Over 1 year using the app
February 6, 2020

In the process of setting up the app in our store. So far so good! Reached out to support to help with a few customizations and their response was very prompt and quickly solved the issue.

Robin Piccone
United States
About 2 hours using the app
February 13, 2020

Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!

Cheerble Online Store
Hong Kong SAR
10 days using the app