Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

June 19, 2020

After I tested the tool for 2 months on one of my websites, and it is really customizable and meeting my needs. Karen was really nice and helped me clone one theme from one store to another.

roccamore
Denmark
5 days using the app
August 27, 2019

Derek provided me with one-on-one walk through of the app, which highlighted all the great opportunities to increase sales and engagement. Great customer service and personalized walk-through.

MODEFYwear
United States
3 months using the app
October 16, 2019

Excellent help from Karen at Referral Candy. Was able to help with my queries on duplicating email templates across multiple accounts. Quick response and went of the way to find a resolution.

Ooni USA
United States
Over 1 year using the app
November 7, 2019

Hi, we're only a month in so hard to say from a revenue generation POV. We are very happy with the support (Lorainne was awesome) and look forward to seeing it translate into sales. Thank you

Blended For You
Canada
28 days using the app
January 21, 2022

We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!

MAXPRO Fitness
United States
Almost 2 years using the app
ReferralCandy replied January 23, 2022

Thank you for your kind words. Cris will be delighted to hear it! - Tom

March 15, 2023

Their customer service is wonderful! Katherine and Jelson helped us with a problem we couldn't solve by ourselves. They made the process super simple and quick! Definitely a great experience.

EMF Harmony
United States
Almost 2 years using the app
ReferralCandy replied March 17, 2023

We appreciate the review and we're happy to guide through any confusion! Hit us up if you have questions! - Karen and Jelson

July 31, 2020

The support is great. I´ve some questions, which takes a lot of time to discuss in the chat, i think. So the support was via google meet, was very good and all my questions get answered. Great.

DasGeburtsposter.de
Germany
About 1 hour using the app
Edited December 11, 2018

great customer service, from Timmy, Derek and the RC team. Derek was a ninja at helping me navigate the app when the changes i'd wanted to make completely alluded me. thanks for your support :)

Nava Zahavi
United States
13 days using the app
September 18, 2020

I'm giving this app a second try since I think I've deleted it a bit too fast...
Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.

Who We Are
France
7 months using the app
May 2, 2022

App so far has been easy to get started with and CS rep Vino was great to work with. He helped answer initial questions quickly and clearly. Looking forward to getting the word out to customers.

FLX Bike
United States
About 2 hours using the app
ReferralCandy replied June 1, 2022

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - VIno