Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

August 14, 2017

We use ReferralCandy religiously and have had an incredible experience with their customer support staff. They always respond quickly and walk us through all the questions we have. Two thumbs up!

Omie Life
United States
Over 1 year using the app
Edited March 28, 2018

This app is great and has helped us generate tons of sales.

The customer service is excellent is well. I worked with one of their agents named Tippy who was extremely helpful and responsive.

York Athletics
United States
4 months using the app
October 23, 2018

Seems straightforward so far (we've only had it a week) - clear dashboard with easy to read metrics - customer service got back to me within 20 min on a question in chat, thanks for the help Jon!

Wild Earth
United States
13 days using the app
February 27, 2019

Great customer service from Tippy! Fast to respond to my questions and then even called to follow up to make sure everything was running smoothly. 4* because we are just starting to use the app.

Pair Eyewear
United States
7 days using the app
November 24, 2020

Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.

Boom Shankar
Australia
21 days using the app
October 22, 2021

I had some issues getting it all set up correctly and Karen patiently guided me through and made helpful suggestions I had not considered. Apparently great customer service isn't dead. Who knew?

The Original Flip Flap Company
United States
7 months using the app
ReferralCandy replied October 25, 2021

Thank you for your kind words. Karen will be delighted to hear it! - Tom

February 1, 2023

We've used RC for 2 years now and it's super simple to use and their customer success team have always been very responsive and helpful. I can't fault it if you're looking for a referral program!

Exhale Healthy Coffee
United Kingdom
Over 2 years using the app
ReferralCandy replied February 2, 2023

Thank you for your kind words! I'm happy to be of assistance! - Hannah

January 7, 2016

These guys have excellent customer service! I've only just started my trial and so far so good. Would definitely recommend this app. App is straightforward and easy to navigate. Awesome app guys!

Staavias
Australia
About 1 month using the app
January 31, 2019

Dwight was very friendly and answer all my questions. Haven't sign up (yet) with ReferralCandy but am leaning there after speaking with Dwight and reading through their referral marketing guides.

Carv
United Kingdom
About 1 hour using the app
Edited July 8, 2019

Amazing customer support that is available to live chat and work through issues quickly. System is well designed and comes fully-featured. Not really missing anything. Derek is an amazing rep btw!

Lucy
United States
21 days using the app