Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

July 8, 2022

I reached out to customer service about an issue setting up the app. Jon responded immediately and was very helpful and professional helping me get connected to the engineers to resolve the issue.

The Roasterie
United States
8 days using the app
ReferralCandy replied July 12, 2022

We are here anytime you need help! Thanks for this great feedback.
-Jon

August 18, 2017

It is a great app! It is helping us to improve our sales without much work from our side, and not even that, they have a really good customer service to solve any question. I really recommend it!!!

Struendo
United Kingdom
11 days using the app
March 4, 2019

So far so good! The app is simple and the support has been great. Tomas K from Referral Candy has been helpful throughout the set up process, and has offered detailed advice the whole way through.

Eva Mattress
Australia
3 months using the app
October 4, 2021

Referral Candy has helped us to easily grow our customer base via referrals. Moreover, the team has been very responsive and helpful in all our inquiries. Would definitely recommend and keep using!

DMD Skin Sciences
Philippines
7 months using the app
ReferralCandy replied October 4, 2021

Thank you so much for the feedback! Feel free to refer us to other merchants! ✌

June 7, 2022

I think it's the best product for doing a subscription referral program on ReCharge. Exactly what I was looking for. The support team is super helpful and responsive. Definitely would recommend it.

STICKII
United States
2 months using the app
ReferralCandy replied June 8, 2022

We're glad to have provided you the best services and customer service. Pleasure is ours. Thanks again for this amazing review. :)
- Jelson

November 21, 2019

Karen and the team at Referral Candy provide amazing and quick support when needed. The app is easy to setup and start using right away. Getting customer referrals has helped us grow tremendously.

SuperiorSkin
Canada
About 4 years using the app
June 1, 2021

Tomas was really great in answering my queries and providing some advice around the general setup of my referral program! I haven't actually used the program yet but the service has been great so far

Funday Natural Sweets
Australia
About 1 hour using the app
ReferralCandy replied June 1, 2021

Thank you for five stars! Reach out any time! - Tomas K.

Edited August 18, 2022

Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!

Raw Beauty Lab
United Kingdom
Over 1 year using the app
ReferralCandy replied September 9, 2021

Thank you for your kind words! If you need assistance, just let us know. - Mardie

Edited September 12, 2022

The app can be tough to figure out, but the chat feature has been amazing! I worked with Katherine who answered each and every question I had; she was beyond helpful in getting everything sorted out.

Raw Generation, Inc.
United States
3 months using the app
ReferralCandy replied September 7, 2022

Thanks for writing a review and we hear you. Our success manager, Katherine, sent a follow up message to address any concenrs you may still have. We look forward to speak with you again. :)

March 8, 2023

Amazing customer service. Big shout out to Katherine and Jon who have helped me so much as we got our program installed and launched. Thanks to them and their colleagues who stepped in at times too.

Zero Acre Farms
United States
About 2 months using the app
ReferralCandy replied March 8, 2023

We're happy to help! Thanks for the review! Let us know if you need help any time! - Jon & Katherine.