Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

January 22, 2021

I've pestered Tom with loads of questions, and he has been incredibly helpful. Sorted us out in no time when we had issues. Been very proactive. Even waived fees in one occasion.
Amazing customer service!

Perifit (Europe)
France
About 1 month using the app
July 10, 2020

Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).

Fleur Marché
United States
5 months using the app
January 18, 2023

Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.

Mark | The Level Collective
United Kingdom
About 2 hours using the app
ReferralCandy replied January 18, 2023

Thank you for the review! Please feel free to contact us again if you need help! - Lorraine

August 4, 2016

Great App and great customer service. We had an issue with the login from Shopify to ReferralCandy, but Kat got it resolved with utmost effort and within a short time it was working again! 5 stars from us.

Nolah
United States
7 months using the app
September 23, 2016

Great team! Loved the webinar. Nice to have a vendor provide more than a portal or app, but, also, provide resources to ensure you are successful while using their platform or service. Much Appreciate!!!

Click Espresso Protein Drink
United States
7 days using the app
October 1, 2018

The team from ReferralCandy has amazing customer support. They solve us problems very quickly, specially Derek. We will use ReferralCandy in all our stores in the company. Thanks again to the support team!!

Bottega di Lungavita
Spain
5 days using the app
October 22, 2020

We have JUST joined and Benz has been BRILLIANT! We are now up and running and can't wait to see our brand grow with this technique. I highly recommend this app, it works well with recharge and not many do.

KolloHealth
United Kingdom
2 days using the app
September 29, 2022

A very useful app. Very versatile and with numerous features for boosting return. Also, their customer service is excellent. Jon was very helpful and professional and sorted my query quickly and effectively.

Navy Wings Flight Store
United Kingdom
About 2 years using the app
ReferralCandy replied October 4, 2022

We are so glad that you liked our services. Looking forward to an awesome performance of your referral program. :)
- Jon

March 22, 2023

Very good, have used for years and is now a predictable revenue stream for the business.
Customer support is fast and responsive and would recommend to any new or existing store to increase referral sales.

Youth Sport Nutrition
United Kingdom
Over 3 years using the app
ReferralCandy replied March 22, 2023

I appreciate the review! It's always been a pleasure assisting you!

February 4, 2016

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

Nokaorganics
United States
10 days using the app