Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

December 29, 2021

Great app for a small business. Easy enough to set up and anything you don't understand, their support will help with. Valerie was super helpful and consistent in reaching out & checking in on me. Thanks Valerie!

POPbeauty
United States
About 2 months using the app
ReferralCandy replied December 29, 2021

We're glad to help! Reach out any time! - Valerie

March 30, 2023

great customer experience, and if you set it up in your emails easy to get an ROI. Don't expect overnight results, but it builds over time.

Great to work with JC (from the RC team), always there when i need him.

PEAK CHOCOLATE
Australia
7 months using the app
ReferralCandy replied March 31, 2023

We are so excited to see amazing results in your referral campaign. :)
- JC

Edited July 18, 2023

Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.

No referrals - didn't work for us, and totally overran our discounts tab.

The Hyperspace Lighting Company
United States
6 months using the app
ReferralCandy replied June 9, 2023

Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine

May 22, 2018

Jon was quick and responsive to some integration queries I had. Have had the app installed for a couple of days now and very impressed. Excited to see the increase in sales that it can bring over the coming months.

Createwithambr
Ireland
About 19 hours using the app
September 28, 2020

Haven't made our scheme live yet as we're still testing it out, but so far have had EXCELLENT customer service. Dwight has been fantastic and even extended our 30day trial period as we were still in testing phases.

EcoRoll
New Zealand
About 1 month using the app
May 3, 2021

Lorainne was amazing! She helped me fix a quick issue i was having with uploading past customers to invite them to the referral plan. She was thoughtful and fast acting in getting my problem fixed. Thanks Lorraine!

PatchworkPet
United States
5 days using the app
ReferralCandy replied May 6, 2021

Thanks for the review! We're glad Lorraine was able to help! - Bryan B.

May 23, 2021

Tried referral candy for the second time and found a huge improvement on recharge support. Dwight in particular was very helpful and walk through the process of changing to using our domain to send email.... Thanks

Learning Time HK
Hong Kong SAR
7 months using the app
ReferralCandy replied May 24, 2021

Glad to be able to help. Reach out if you have any questions! - Jaime R.

October 25, 2022

Hi, I have just finished setting up this referral app with the help of Katherine and Jelson. The support is fantastic and so far I've found the app extremely easy to set up. Looking forward to seeing some results.

Capital Play UK
United Kingdom
About 4 hours using the app
ReferralCandy replied October 26, 2022

Happy to know that you like our services! Looking forward to an awesome performance of your referral program. - Jelson & Katherine

November 13, 2015

Referral Candy and it's support team has been great through setting up our program. We offer cash-payouts to each referrer and RC helped us get everything set-up without hassle. Jon is great and is very responsive.

Eluxurysupply
United States
6 months using the app
June 16, 2020

Really excited to get started with Referral Candy, I had a few issues when I initially installed it but I reached out to customer service and Tom helped me get it all sorted and now it works perfectly :) Thanks Tom!

Proper Good
United States
8 days using the app