Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

Edited June 3, 2019

I use this app to increase sales and I love it! I love Jon from customer service as well. He's super helpful. Referral Candy is easy to use and very affordable for a small business so I'd definitely recommend.

TheTouchPoint Solution™
United States
5 months using the app
Edited December 2, 2020

I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.

Home Place Pastures
United States
1 day using the app
January 26, 2021

I just finished setting up the app and will launch it soon. It's very easy and so far the best app I tried for a referral program.
Jon and Derek helped me while setting up : the customer service is just great.

HYGÉE
France
9 days using the app
July 7, 2021

Jon was great and easy to work with. He was quick and efficient We, also, enjoy the app and letting our customers get a little added bonus with the referral program. Easy to use and fast and friendly service.

Flex it Pink, Inc.
United States
About 4 years using the app
ReferralCandy replied July 14, 2021

Thank you for leaving us such a kind review! - Jon D.

April 23, 2021

Just signed up for this app. Customer service was awesome- the next available timeslot was next week but Derek Benito made time for us this week so we could launch our campaign ASAP. Thanks again so much Derek!

Vara Safety
United States
2 days using the app
ReferralCandy replied April 23, 2021

Super glad to hear. I'll pass the kudos to Derek. Thanks! -Bryan B.

March 30, 2023

It took a little time to get up and running, but Jessa was super helpful in helping us work through some of the technical issues (we wanted to use it for Recharge, so it was a bit more of complex integration).

Catalyst Pet
United States
About 1 month using the app
ReferralCandy replied March 31, 2023

Thank you for being so patient while we're working on setting up your campaign. All the best! :)
- Jessa

Edited September 21, 2017

I was tasked with learning this App and Tippy was a huge help! He navigated me through the App and explained how it all worked. He offered advice on how to improve our campaign and exposure. Highly recommended!

My Hairprint
United States
Over 1 year using the app
January 15, 2019

A client of ours wanted some details changed on her personal profile page. Tomas was extremely helpful and very quick to respond with an outcome which was very useful. Thanks so much Tomas

BARB
OFFICE MANAGER

Rohr Remedy
Australia
Almost 2 years using the app
July 25, 2022

Haven't got a referral yet but the app seems to be working as it should. Adjusting our send dates to help with this. Customer support was great. talked to Vino and he was big help in setting things up properly.

GuitarGrip
United States
3 months using the app
ReferralCandy replied July 27, 2022

Thank you for writing this review! I really appreciate it. Please reach out anytime you need help. :)
- Vino

March 7, 2019

Fantastic service provided by Jon. In the world of e-commerce it can be difficult to get timely support from software and apps. Jon, on the other hand, had our request resolved in under 15 minutes! Thanks again!

BedInABox
United States
2 days using the app