Reviews (495)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for running affiliate, influencer, and ambassador programs that boost sales with minimal ongoing work. They highlight fast, solution‑oriented support that often goes above and beyond. Key benefits include easy setup, a clean interface, post‑purchase affiliate sign‑up, flexible tracking and commission rules, simple PayPal mass payouts, solid reporting, and helpful integrations. Many say pricing is fair and the program quickly pays for itself.
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This app is really great for tracking affiliates! It makes things so simple and organized, and we love being able to connect it to our Shopify store. Paying affiliates through this platform is seamless and simple. Setting everything up initially can be a little challenging, but the tutorial videos help a lot. When we couldn't figure out a few things on our own, Emma from customer service stepped in! She was able to walk us through setting up discount links and made sure everything was running smoothly which was much appreciated. Overall, I would definitely recommend this app to users who are seeking an affiliate management system!
I recently had a technical issue regarding the priority between discount codes and referral links. I reached out to the customer support team and I have to say that I was impressed by how quickly and easily the problem was solved. Janice was particularly helpful in providing me with a clear explanation of how the system works and what I needed to do to get the best deal. Thanks to her, I was able to complete my purchase with confidence and ease. Overall, I am very satisfied with the level of customer service I received and I would highly recommend this company to others. Thank you again to Janice and the rest of the team for their excellent support!
Refersion was a no-sweat setup and does exactly what it says it will. Even the basic paid plan is very feature-rich, so you don't have to upgrade to a higher plan to get an affiliate program that really works, but as your business grows there are some worth while upgrades.
One feature that I love that I didn't know about until after I started using Refersion is the post-purchase affiliate sign-up. You can easily configure it so that it offers any customer their own tracking link so that they can get paid to refer you to their network!
You can also manually add affiliates and set specific affiliate-related or sku-related compensations. So it's pretty flexible.
Support has been great so far. I highly recommend this app.
We are very happy about some things the application offers: easy to use for the affiliates, have an easy overview as a company on how the affiliate's program is working, easy to pay and manage... Just encountered two negative points for the moment:
- when making manual payment, I'm oblige to fulfill at 100% the payment, and after charge manually the part that hasn't been paid (when making other type of payment methods, I can tell the program how much I want to pay).
- After reading a few things on SEO, I have doubts if the links generated with the refersion app is damaging my SEO or not (if it only keeps the same it's good by me, although I expected SEO would improve thanks to having so many new links generated... but I have doubts this is true).
After using Share-a-Sale for way too long, we switched to Refersion a year ago for affiliate tracking/marketing. While there's no one-size-fits-all solution to affiliate marketing, Refersion is an excellent option for Shopify store owners. We recently switched from one-time to recurring subscriptions and Refersion made the transition seamless. Special shoutouts to Emma and Erik from Refersion--extraordinary dedication to customer service. They really care about making your implementation work!
One area for improvement: please make it easier to handle automated payments to affiliates. Currently we do payments manually for each affiliate because PayPal (Refersion's payout option) makes this complicated/cumbersome. It would be great to have an alternative to PayPal.
What's great about the app is that it encourages people to join your affiliate program upon a completed checkout. We sell a niche product - waterproof paper - and the hardest thing about our business is getting our product in front of new people. Nobody believes it 'till they see it, and with a referral from a friend that knows how good the product really is, we get a new customer and keep our current customers by giving them a nice kickback.
The app is super easy to install and is moderately easy to use on the back end. You'll need to figure out how to setup Mass Payments through PayPal which takes a bit of Googling, but is totally do-able with one cup of coffee next to you.
Thanks Refersion! Feel free to check out our site to see how we use the Refersion app.
I manage the affiliate program of Earth Breeze. My point of contact is Sean W. for troubleshooting orders for tracking purposes. Recently, I found out that for months no sales are coming in so I emailed Refersion. Sean was very timely to response and making sure my questions are answered in details. Eve n questions that I am about to throw to him, he has already answered in advance like what is gonna happen for orders that were not tracked etc. There was one time that he did not replied because he was on work leave but another colleague of him, helped along the way. I really can see that Refersion overall, values time above anything else. Our affiliate program is now back running. Thanks to Sean and hope to not talk to you again coz that wold be another troubleshooting/software problem to fix haha.
We needed an affiliate marketing app that could work for our use case as well, which is for our own internal employees being our brand ambassadors. We needed a program that is easy to setup affiliates even though they are not "affiliates" and be able to auto approve them without a confirmation email. This program does that and allows a flexible commission program to be setup. Only things I wish it has was scheduling recurring reports to run at a specified time. Currently they trigger at UTC midnight. I would like it if we could specify when the reports run. Also wish there was a "managers" login to view all the reports for the activity. Giving people full access to the app and all the settings is not ideal for affiliate managers. All in all, highly recommend. Hopeful for these enhancements to be added.
I've been trying to do this for 2 years with other companies and kept putting it off because all the other websites make it too time consuming to figure out their backend and setup like business owners don't have enough on their plate. The girl on the customer support chat was very helpful and walked me through it and I was able to set mine up quickly and dedicated me plenty of time as opposed to leaddyno where they just send you to watch complicated videos that are not even up to date and you have to pay for the visits not like refersion where it doesn't matter the amount of traffic. I'm giving it a 4 star because they should have commissions per product category instead of adding the product skus one by one and also they need to have a short sweet video for merchants to walk new affiliates on how to sign up for the program quickly and start making money right away but besides that I like it.
Refersion is absolutely outstanding. From researching into the best application for an Affiliate Program, to purchase, and implementation, Alex has exercised outstanding and exemplary customer service.
We came from an affiliate platform, which was extremely rudimentary in function, customization, and which had difficulty in accurate tracking.
Refersion does everything you'd want and need in an Affiliate Platform.
Extremely Easy Implementation
User Friendly Interface & Navigation
Easy to Implement Affiliate Sign-Up Form
Tracking & Metrics for Affiliate Performance, Traffic and Conversions
Beautiful Automatic Email Notifications
Interactive Area for Creatives and Banners
Extremely simple to use Pay-Out System
Amazing Post-Purchase Customer Touch-Point Marketing - To Incentivize Brand Loyalty, Increase Sales, and Incentivize Repeat Purchases.
Love the Refersion platform.. an couldn't possibly give a higher or better recommendation. Alex has done a remarkable job!