Refersion Affiliate Marketing

We've been using Refersion for several years, and we're quite happy with the app. In fact, we switched to CJ about a year ago and never canceled Refersion. I'm glad, because we ended up not loving CJ and now we're going full steam ahead with Refersion. We just upgraded our account to unlock the Amazon Attribution, My Vertical, Gap Analysis, and expanded commission structure features. Andre has been great with onboarding. He's quite responsive and helpful.

We've been through a few different affiliate platforms in the past few years. We've recently onboarded to Refersion. It was fairly simple to set up, though missing some vanity features. Support has been really helpful, in particular, Sean has been quick to help us optimize our system and get us set up on the open marketplace. Primary downside: I wish there was a simpler way to set up multiple offers for one affiliate (i.e. working with an influencer agency).

We really love Refersion, and have recommended it to several other business owners we know who also use Shopify. We are definitely seeing extra sales coming in due to our affiliates now working for us to drive strong referrals. The user interface is great (for both us and for affiliates), and it also integrates well with Mailchimp. One of our favorite features is the ability to encourage affiliate signups right after order completion. Great app that is highly recommended!

This is the app I'd been looking for!!! I did a lot of research but Refersion stood out from the rest! Not only is the functionality exactly what we needed, but they are constantly adding new bells and whistles to make it even better! The pricing is great too, but the real kicker is the customer support! Alex and the team at Refersion have bent over backwards to help us in every way possible to get it working exactly how we needed it to. I can't recommend this app enough!!! Simon

It has the fundamentals of a solid app, but there are many of small changes they could make to dramatically improve the product. Like - you cannot message all affiliates in one go, you have to add them one by one. Or being able to produce a report with all the data, apparently you need to be pay even more a month to be able to access reports that include all data.

I think with small changes like these, and speedier support, this has the potential to be the go to app for affiliates.

Onboarding was easy and smooth, Olivier helped me out. He was very communicative and replied to my questions in a timely manner. He also offered an additional meeting for getting familiar with the platform.

One thing I would change is I did have 3 different reps email me about setting up the account. It also took a few days to receive the collaborator request and was sent to a different email than given (goes to your store's email not the one you sign in with) so that was a little clunky.

Refersion is excellent, the customer service is especially good. If you are looking for an affiliate program we highly recommend it. The dashboard is easy to use and quick to setup. Be aware that it can be a bit confusing when paying affiliates if you choose to not use the masspay. So take a note of their name just in case before hand. Overall fantastic, and one of the best priced programs out there as well. A+++

Devon
http://www.bikiniluxe.com
Bikini Luxe - Designer Resort Wear - Luxury Fashion

I regret using this software. Refersion does a great job of marketing their tools, but after using it for almost a year, very little rate of return. Had to sign a one-year contract to use the software. Very expensive. Now after doing more research, found many other affiliate software apps that are much more affordable, and provide much better returns. Now still having to pay over $300 per month to finish out the contract. Company has no exit policy. Be very conscious before signing up with Refersion. Customer service is poor.

So far, so good! Shibo has been amazing at helping me get up and running. It's pretty self explanatory too.

I tried Leaddyno but it was a real headache.

So far I'm loving it!

+++++++++++++++++++++++++++++++++++++

I'm updating my review.

After using this program for a couple of years, I'm finding that the platform isn't intuitive anymore, there is only online support during "banking hours" and reports are not very robust.

While it's not horrible, it's not as easy to use as I would like, being a busy store owner. so I'm going to be looking for a new one.

Refersion is one of the most user-friendly suites for affiliate marketing I have ever seen. and I have seen a lot of them.

The only point of improvement would be if they made the payments themselves and all I had to do was link my credit card so they could charge it for the commissions. Or if they had a prepaid system I could top up, and they'd use that to pay the affiliates.

But the interface is beautiful
All the features are amazing
And Emma from Customer Support is a true hero.
Really chuffed so far about the experience and the service.

Kiiroo.com is very happy to use Refersion. Ace product.