Reviews (494)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running affiliate, influencer, and ambassador programs that boost sales with minimal ongoing work. They highlight fast, solution‑oriented support that often goes above and beyond. Key benefits include easy setup, a clean interface, post‑purchase affiliate sign‑up, flexible tracking and commission rules, simple PayPal mass payouts, solid reporting, and helpful integrations. Many say pricing is fair and the program quickly pays for itself.

October 20, 2017

Erik was pretty cool, he just reached out to me right away and then within a few hours he was on top of the job doing a test order. Best service I've seen so far in the Shopify platform. Way to go Erik.

Simplyasp Tech
United States
1 day using the app
Edited January 8, 2020

Andre was incredibly helpful in identifying my problem and went above and beyond to not only fix it but to correct the issue on my form so I wouldn't have any trouble moving forward. His responses were timely and informative; excellent customer service!

shop-rewined
United States
9 months using the app
April 2, 2021

We joined refersion to help track our affiliates sales, as well as pay out our monthly charity initiatives. It has been such an easy process thus far. Everyone is quick to respond and Andre, who did our onboarding, is always quick to follow up to ensure we got our questions answered.

MR EATWELL
United States
14 days using the app
August 12, 2019

Beautiful App and great Support! I tried several affiliate apps but refers was the best for me. They really have made a great tool and they have great partnerships with publishers.

And the support is really great! Since I am just starting with Affiliate I have / had a lot of question, but Emma, Shakima and Courtney really helped me so much all the time!

I can highly recommend the tool and the team!
Thank you

LipstickSmoothie
Germany
3 months using the app
Edited June 5, 2020

Customer service from Refersion (and Andre in particular) is great! The team always gets back to me quickly and is willing to go above and beyond to help me with customized requests and report pulls.

Momentous
United States
Almost 2 years using the app
September 14, 2018

This app works well for our affiliate program. Having the dual domains is essential to ensure our global and local affiliates provide a good customer experience. Thanks Emma!

Encircled.co
Canada
Over 3 years using the app
October 7, 2015

Used to work well but I've ran into three different things broken within the app in the last week – affiliate count doesn't update when you delete affiliates, inaccurate billing / invoicing dates and the downgrade link doesn't work once you've upgraded to a paid plan. Too expensive in my opinion too.

Workoutlabs
United States
10 months using the app
February 10, 2026

Just getting start but everyone has been making it easy to set up and understand but John has been beyond great helping me with my redirects. i am looking forward to a long working relationship

Cosmicrayne's Custom Tresures INC.
United States
5 days using the app
August 24, 2026

BWI
United States
10 days using the app
Refersion, Inc. replied August 25, 2026

Short, sweet, and to the point. Thanks for the rating, BWI team! Let us know how we can support you and your program any time.

- Ryan, CEO

December 3, 2025

Hassell Skin Care, LLC
United States
About 1 month using the app