Releasit COD Form & Upsells
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Reviews (2,459)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is essential for COD and dropshipping, making order management much easier and boosting conversions and average order value with upsells, downsells, and quantity offers. They find the form easy to set up, highly customizable without coding, and often better than standard checkout. Integrations like Google Sheets and tracking tools are valued, and support is frequently described as fast, premium, and extremely helpful.
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Awesome hai have been using it for more than a year I have not had any problem till date and the support is also very good.
Release It is a brilliant app with top notch customer support. They help you out with any query at any time. Recommend them wholeheartedly!
Great app. If you have any problems, you can get support literally in a few seconds. I would like to commend Kemal from support who solved my problem very quickly. All recommendations.
me paraceio muy bien la ayuda que me dieron son muy formales
This app is literally amazing. We were using another app prior to this one that was totally independable and had alot of issues regarding bugs. Here on the other hand the team is very helpful and they are very very cooperative.
Thanks.
Releasit COD Form & Upsells is a wonderful app and very robust as well. It deserves 5 stars and more! I especially love how it opens with ease when making orders, making the process smooth and efficient. It’s a must-have for anyone managing cash-on-delivery orders. Highly recommended!
Excellent app to have with many features that can help you increase conversion rate and average order value.
Most importantly, they have an excellent support team. They respond and resolve all issues promptly.
Excelente app, el soporte siempre 10 de 10!
I am extremely satisfied with the support provided! The team was prompt, understanding, and went above and beyond to assist us when we needed extra orders before upgrading our plan. Their excellent customer service made the entire process smooth and stress-free. I highly recommend their services to anyone looking for a reliable and customer-focused platform.
Thank you for your outstanding support!
VERY PATHETIC APP! One day it will work and all of a sudden there will be a glitch which the team will deny abruptly instead of helping. Most of their reviews are bought and it cannot be trusted. Everyday I am having some other big glitch with this app.
Hello there,
My name is Mehmed, and I’m the Tech Support App Lead at Releasit.
I’m truly sorry to hear about the experience you’ve had. I completely understand how upsetting it can be when an app you rely on behaves inconsistently, and I’m sorry that this has caused you frustration on multiple occasions. You deserve a stable, reliable solution — and a support team that helps you feel heard and supported.
I also want to sincerely apologize if at any point our team made you feel that your concerns were being dismissed. That is never our intention. We take every report seriously, and we genuinely try to investigate each case thoroughly so we can provide a clear explanation or a fix as quickly as possible. If we failed to communicate that properly, I’m truly sorry.
Regarding the glitches you mentioned, I would really appreciate the opportunity to look into them in detail. Sudden issues can sometimes be caused by external changes or interactions with other apps, but regardless of the cause, our responsibility is to help you resolve them — not to deny them or leave you feeling unsupported.
As for your comment about reviews, I want to assure you that all our reviews come from real merchants using our app. We do not buy or incentivize reviews of any kind. Still, I understand why you might feel this way when your experience has been so frustrating, and I’m sorry that we haven’t earned your trust.
If you are willing, I would really like to take a closer look at the specific issues you’re facing so we can work on providing a stable solution. Please feel free to reach out through email or our chat support at any moment — I will personally make sure your concerns are handled with priority.
Thank you for sharing your honest feedback. Although it’s difficult to hear, it is truly appreciated, and it helps us understand where we need to improve.
Kind regards,
Mehmed
Tech Support App Lead
Releasit
