QS Request a Quote, Hide Price

QS Request a Quote, Hide Price

Reviews (710)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is ideal for B2B, wholesale, and quote-based workflows, especially for hiding prices or replacing “Add to Cart” with “Request a Quote.” They like mixing priced and quote-only products, custom fields for complex items, and tailoring DTC vs B2B experiences. Many highlight smooth setup, reliable performance, strong integrations, and fast, hands-on support, including custom coding, styling, and translation help—even on the free plan.

Edited March 30, 2022

This is the third website I've used this app on and it's fantastic! It does everything I need it to, which varies from site to site, and when I've run into trouble setting it up Malak and Carlos have been very patient, understanding and prompt in helping steer me in the right direction. Though the solution was pretty simple I would have never figured it out on my own without their help. I would give this app 6 stars if I could, and will likely use it again on future projects.

pizzasolutions
United States
5 months using the app
Quote Snap replied November 9, 2021

Hi pizzasolutions,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team

November 24, 2021

I have seen many necessary features in this quote app, and glad to hear that the the develop team would like to add more features that I wish. Wonderful team! I hope they succeed. And thanks very much for the assisting from Joy. I will make some suggestion about displaying logic for line item properties, customized product usually has lots of properties, the ideal logic is that all of the properties are added to quote as long as customer clicks "add to quote" button. Expect that come true.

Home inn
China
2 days using the app
Quote Snap replied November 24, 2021

Hi Home inn,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team, especially Joy :D

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

Edited April 26, 2021

After installing and uninstalling a lot of apps out there, this app was a lifesaver. It's easy to set up and gives you great control. The best thing is that once there were a few changes I required on how the app was performing (example: button size on mobile view), the Omega Team helped modify the theme code as per my requirements and got everything working exactly the way I wanted it to. Extremely helpful, professional, talented, and polite set of individuals working behind this endeavor.

ClassicoRoma
Canada
2 days using the app
Edited June 14, 2021

This is one of the few create a quote (draft order) apps that actually allows a custom shipping quote to be added for a customer before processing. The system is intelligent, well structured, and works in every functioning detail. The customer support is A+++ grade. Best IT support in the world, with a very positive can do attitude to helping install and test the app. A HUGE problem solver and very useful integration, Available all hours of the day via Facebook messenger for assistance, Thank you Omega!!!

Archival Survival
Australia
Over 1 year using the app
Quote Snap replied September 14, 2020

Hello there!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support.

July 1, 2021

This app has more features than I actually require, I can see it being suitable for a number of usage scenarios. Settings, form design, email templates etc. are intuitive and well presented. The support team are responsive and efficient. In addition to the available settings, they added their quote feature to a custom theme template during free trial period. I will be repaying their commitment to an excellent product with my continued support. I encourage anyone looking for a request a quote app to start here.

Nordic Sport Australia Pty Ltd
Australia
2 days using the app
Quote Snap replied July 20, 2021

Hi Nordic Sport Australia Pty Ltd,

Thank you so much for this 5-star review. We really appreciate you being a
customer and helping to share the word about us. We’re here for you anytime.

All the best,
Omega Team

February 17, 2021

This app does an extremely good job at what it's suppose to. It is everything I was looking for to integrate with my ecommerce store. The team helped me out on some visual changes I wanted. Extremely happy with my purchase. I would still like to see a design feature where you can change the button styles but their customer support is very helpful so if anyone has a design request they can do it for you. Pros: Simple to use, good UI, very good dashboard to manage quotes
Cons: no option to change visual styles of button

Electronix Express
United States
13 days using the app
February 24, 2021

Request a Quote is an amazing app for my Shopify store, and the Omega support team is great! I needed a way for customers to request a shipping quote since we sell large items and the shipping cost varies widely based on their address. This app not only solved the problem, but includes time-saving features such as converting the quote request into a draft order. Re: support, I wanted several customizations (mainly styling) and Kaylee Tran and the Omega support team responded very quickly to give me exactly what I needed. Thanks!!!

Scott Windmills
United States
About 1 month using the app
January 20, 2022

So first of all, this app was really easy to setup! I had just a few wording changes that needed to be done; these things required some developer editing so I reached out to customer support. I do most of my computer work at 3am, so I got quick responses via Help Chat. All my issues were resolved perfectly. The customer support I received from Joy and Ms Quinn was phenomenal! I am in the final testing stages of this app, but I can already tell my customers are going to love this new feature and will prevent a lot of extra back and forth emailing to get custom order quotes. I will update this review as soon as my customers give me their feedback as well on how they enjoy using the feature in my shop. Looking forward to trying out this new feature and Thank you Omega team! <3

A Court of Candles
United States
About 5 hours using the app
Quote Snap replied January 20, 2022

Hi A Court of Candles,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team

November 23, 2021

We used this app to hide some prices and allow a request for price and shipping information for some of the premium artworks on the site. The app did need some configuration to meet our needs and to work with the theme we are using. The team at OMEGA are amazing. We received outstanding assistance from Joy (at the help centre) and the developer working on our issue, Ms Quin, did an amazing job. We ran into a few issues at different times as we were setting up and every time we went back to Joy for assistance. Joy was always very friendly and helpful. The issues were resolved very quickly and efficiently. The app now works perfectly and we love the functionality - on the front end and how the back end works with providing the enquiry and the communication to the customer and ability to provide the quote for the customer to complete the transaction through the website. It's very customisable (easy to customise ourselves) which was really important for us. We highly recommend Request A Quote app along with Joy and the team at OMEGA. Thank you Joy for making this a very easy and pleasant experience - you are an asset to your team.

Tingari Arts
Australia
2 months using the app
Quote Snap replied November 24, 2021

Hi Tingari Arts,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
We made sure to share this feedback with Joy and Quin to give them the recognition that they deserves.
They were delighted to hear your feedback.

Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team

January 13, 2026

Soporte extremadamente lento. No tienen claro que en la experiencia de cliente hay paginas que no se pueden personalizar y están en Ingles. Muchos bugs y problemas que no sabian que existían. No tienen soporte eficiente para horario americano, cada cosa que se solicita tiene que esperar una respuesta al dia siguiente. Llevo 1 mes tratando de resolver problemas que no habian descubierto. Parece que ellos no usan su propia aplicacion. Muy mala experiencia. Ademas por resolver sus propios bugs, me piden pagar $400!

Bash-Interiorismo
Chile
3 months using the app
Quote Snap replied January 13, 2026

Hola,

Gracias por tomarse el tiempo de compartir su experiencia y dejar esta reseña. Realmente valoramos su feedback.

Lamentamos sinceramente la experiencia que ha tenido. Al mismo tiempo, esperamos que pueda comprender que las solicitudes de personalización a gran escala requieren una cantidad considerable de tiempo y recursos, y que nuestro equipo hizo un gran esfuerzo por priorizar y apoyar su caso. Sus comentarios son muy valiosos para nosotros y nos ayudan a identificar dónde necesitamos mejorar nuestros procesos internos para servir mejor a nuestros merchants.

Reconocemos que todavía hay áreas de la aplicación que necesitan más ajustes y mejoras, y agradecemos sinceramente que haya compartido comentarios tan detallados. Sus observaciones nos ayudan a entender mejor en qué debemos seguir trabajando. Aunque nuestro equipo ha intentado mejorar la aplicación dentro de sus capacidades actuales, algunas solicitudes de personalización pueden quedar fuera del alcance del soporte estándar, y es en esos casos donde pueden aplicarse costos adicionales. Agradecemos su comprensión y queremos que sepa que seguimos comprometidos a aprender de esta experiencia y a mejorar continuamente para ofrecer una mejor experiencia.

Nuestro equipo de producto se pondrá en contacto con usted directamente para brindarle un soporte más cercano y personalizado. Esperamos sinceramente que nos dé la oportunidad de seguir apoyándolo y que continúe con la aplicación mientras seguimos mejorando.