QS Request a Quote, Hide Price
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (710)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is ideal for B2B, wholesale, and quote-based workflows, especially for hiding prices or replacing “Add to Cart” with “Request a Quote.” They like mixing priced and quote-only products, custom fields for complex items, and tailoring DTC vs B2B experiences. Many highlight smooth setup, reliable performance, strong integrations, and fast, hands-on support, including custom coding, styling, and translation help—even on the free plan.
Refine
-
By rating
Ran into some trouble with the app (the quantity button was still visible so customers could still add to cart) and the support team was very responsive. They fixed my issue over the weekend and let me know, and everything is working as intended now!
Thank you so much for sharing your experience! 😊✨
We’re really glad to hear that Request A Quote & Hide Price app is now working exactly as intended for your store. Sorry for the inconvenience caused by the quantity button still being visible at first, but we’re happy our support team could step in quickly—even over the weekend—to get everything resolved for you 💪🛠️
Your feedback truly means a lot to us and motivates us to keep providing both a reliable app and responsive support. If you ever need further assistance with Request A Quote & Hide Price app, please don’t hesitate to reach out. We’re always here to help! 🚀💙
I encountered a few issues during the setup while enabling cross-functionality with another app for my B2B store. The customer support team was extremely helpful and always available whenever I had questions or ran into problems. Highly recommended.
Thank you for sharing your experience 😊
We’re really glad to hear that even with a more complex B2B setup and cross functionality with another app, Q:Request A Quote & Hide Price app could still be configured smoothly with the help of our support team. Being available and hands on when questions come up is something we truly value.
Your recommendation means a lot to us. Thanks for trusting Q:Request A Quote & Hide Price app to support your B2B workflow and sales process 🚀💙
the app works well and the team is very responsive for support requests. The main issue I see with this and the other similar apps is that the load time of the widgets is long which means the product prices stay exposed for seconds which is not so good.
Thank you for sharing such thoughtful and honest feedback 😊
We’re glad to hear that Q:Request A Quote & Hide Price app is working well for your needs and that our team has been responsive when you reached out for support — that really means a lot to us.
We also truly appreciate you pointing out the widget load-time concern. Your insight about prices being briefly visible is valid, and feedback like this helps us better understand real-world use cases and where we can continue improving. Even with the 4-star rating, we’re grateful you took the time to explain your experience.
Thanks again for using Q:Request A Quote & Hide Price app and for helping us grow with constructive input 🙌
This app has been really easy to set up and the support team, especially Enola has been fantastic. They are very quick to respond and so far we're really impressed with this app. We're using it to tailor the experience from our DTC vs. B2B customers and this app is a huge upgrade for our user experience.
Thank you for the wonderful review! We're thrilled to hear the setup was smooth and that Enola and the team were able to support you so quickly. It’s great to know the app is helping you tailor the experience for your DTC and B2B customers — that’s exactly what we aim for. We’re glad it’s been a big upgrade for your user experience, and we’re always here if you need anything!
** Update ** after the excellent response and ownership that I have received from Omega after reporting these problems, I am updating this review from 2* to 4*. We accept that things may occasionally go wrong, but the most important thing is that the App teams take ownership and ensure that the problems are resolved and do not hit other customers. Omega's response to this has been excellent - which gives me confidence in the wider quality of the product - thank you!!
Previous review: Lots of great functionality and good support but I felt mis-led by the app description. It does not automatically create draft orders after a quote is accepted - you will need to do this via a manual step. Also **WARNING** - I was testing on a paid plan and hiding the ATC button for just the test product. I switched back to the free plan and it updated the options in the background to hide ATC for ALL products in our store, resulting in lost revenue. I did not expect this to happen and I did not see any warnings. So IMO, a good product let down by misleading marketing and a pricing plan implementation that puts App revenue before the customers business. Not acceptable.
Dear Valued Customer,
Thank you for your detailed feedback. We are truly sorry for the extremely frustrating experience you've had with Quote Snap. Reading your review, we understand we have not only failed to provide a clear experience but have also caused a critical issue for your business that resulted in lost revenue. This is completely unacceptable, and we offer our deepest apologies.
We want to address your points directly:
1. On the "Misleading" Description for Draft Orders:
We are very sorry that our app description led to a misunderstanding. You are correct that creating a draft order is currently a manual step after a quote is accepted. We designed it this way to give merchants a final chance to review details, but we see now that our communication about this feature was not clear enough. We appreciate you reaching out to us about this, and your feedback is invaluable. We are immediately reviewing all our app store and marketing descriptions to make this process crystal clear for all users. We are also prioritizing development for a fully automated draft order creation option in a future update.
2. On the Critical "Add to Cart" Button Issue:
We are incredibly sorry for the financial impact this issue caused. We have investigated this thoroughly, and we want to be completely transparent about what happened.
Our paid plans allow for quote rules to be set for specific products, while our free plan applies rules globally to all products. When you switched from the paid plan back to the free plan, the system correctly reverted to the free plan's logic. However, the setting you had "hide ATC button for the quote rule" was then applied globally to all products, as per the free plan's functionality.
While our system does have a warning about feature changes during a downgrade, it is now painfully obvious to us that this warning was not specific or clear enough to prevent this disastrous outcome. It did not explicitly state that your product-specific settings would be applied globally. This is our failure. A user should never be surprised by a change that negatively impacts their entire store.
We understand that an apology and an explanation do not recover your lost sales. Our support team has reached out to you personally, we would be grateful for the opportunity to make this right.
We are disappointed in ourselves for letting you down. We are committed to making our app not only powerful but also safe and transparent for our customers. We hope we can earn back your trust.
Sincerely,
The Quote Snap Team
I’d give 6 stars if I could! I subscribed to this app while looking for a quoting solution. The app already had some great features, but it was missing one that I really needed. I reached out to the team to see if they could add it they reviewed my request, confirmed it was possible, and provided a fair quote for the custom work.
The entire job was completed within 8 hours, and it works perfectly! Their willingness to collaborate and adapt their app to my specific business needs really sets them apart. It’s refreshing to see a company that genuinely works with its users to deliver what they need. Highly recommend!
Wow — thank you so much for this incredible review! 🌟 We’re absolutely thrilled to hear about your positive experience and that our team was able to deliver exactly what you needed, quickly and efficiently. 😊 It’s our goal to create solutions that truly fit each customer’s business, and your feedback means the world to us!
We’re delighted that the custom work turned out perfectly and that you’re happy with both the app and our collaboration. Your kind words and recommendation truly inspire us to keep improving and supporting our users. Thanks again for trusting us! 🙌✨
The Request a Quote part of the app works as expected and does exactly what we need it to do but could never get simple SMTP email notifications to work which is a must have feature. As is the customer requests a quote and it generates a draft order but our big ticket sales team doesn't watch or have access to the online store so they never see the orders. We need a way to notify them along with the information in the quote using simple a standard SMTP relay. Contacted support but we're talking to the after hours guy, who relays to someone, who relays to someone, who says they'll pass the information onto the developer. They mostly just request the same information over and over again e.g. screenshots of the error, proof that smtp works outside the app which it all does and we've provided. Wait a day for info to relay back and they ask for the same stuff again.
Dear Supreme Spa & Pool Online Team,
Thank you for sharing your feedback. I'm truly sorry to hear about the challenges you've faced with the SMTP email notifications feature and our support process. I understand how essential timely notifications are for your sales team to manage customer quotes effectively.
Please rest assured that our development team is actively investigating the SMTP issue to provide a reliable solution as soon as possible. We are also reviewing our support procedures to ensure a smoother and more efficient experience for our users.
Thank you for your sharing so that we can work to improve your experience with our app.
Warm regards,
Kaylee - Leader of Customer Support Team
Excellent App, Great support. Very helpful and polite and with the help of the support team I have customised the app just how I want it on my store.
I had another issue that was dealt with promptly, the support team go above and beyond to be helpful.
Recommended.
Thank you for your amazing review! 🌟 We’re thrilled to hear that you had a great experience with the app and our support team. 😊 It’s wonderful to know we could help you customize everything just the way you wanted for your store. Your recommendation means so much to us, thank you! 🚀✨
Not one to leave reviews normally, but the team behind this app have impressed me so many times, I need to share. I paid for some customisation for my use case, and they exceeded on deliverables and timeline. Super responsive to suggestions and questions (even the silly ones) and for more complex stuff they bring in their tech advisors and a client facing team to ensure all people are on the same page. Nothing is a problem, and even after my custom project was signed off as completed, I found something I needed to have adjusted and they happily did this at no charge. Yes, the functionality of the app needs to do what you want, but if you are considering these guys and another, I assure you, the help and support make choosing them well worth it. This developer has a few apps, and I've left a similar review for their sister company. If you are considering quote + discounts, speak to them about their other apps as I was able to get a near custom solution and the team got both speaking together seamlessly,
Thank you so much for such an amazing review! 💖 We’re beyond grateful for your kind words and thrilled that our team could exceed your expectations with the customizations and support. Your feedback about our collaboration, responsiveness, and attention to detail means so much to us, it’s exactly the experience we aim to provide! 💡
We’re also delighted to hear that our sister apps are working seamlessly together for your needs. Your recommendation truly makes our day, and we’re always here to help with anything you need. Thank you again for sharing your experience, it inspires us to keep delivering our best! 🌟✨
We started using this app around September 2025, and initially, it worked well for our needs. The setup was smooth, and the core “Request a Quote” functionality is useful, especially for B2B operations.
However, over time we noticed a decline in our site performance and conversion rate. After thorough investigation (including multiple tests using Chrome DevTools), we found that the app generates a very high number of repeated GraphQL (API) requests on product and collection pages. In some cases, this resulted in hundreds of requests per page load, which significantly slowed down the site.
We worked closely with the support team, and while they were responsive and tried to assist, they ultimately confirmed that this behavior is tied to the app’s current architecture and cannot be further optimized at this time.
Because of the impact on performance and conversions, we made the decision to disable the app on our store.
To be fair, the app itself is functional and the support team is helpful. But for stores that are sensitive to performance and conversion rates, this is a serious concern.
We may consider using the app again in the future if improvements are made.
For anyone considering installing this app: please test carefully on your store. If your site speed and conversion rate are critical, use with caution and monitor performance closely.
Hi there, Kaylee here, Customer Support Team Lead.
Thank you for the detailed review and for acknowledging that the app is functional and our support team was responsive.
I’m truly sorry for the performance and conversion impact you experienced. We understand how critical site speed is, and we appreciate you sharing your investigation and the context around the repeated requests you observed.
One additional note we’d like to share: in our recent speed tests on your store, even with our app not embedded on the theme, the baseline performance score is already quite low. Because of that, it’s difficult to make a fair “before vs. after” comparison or isolate the app’s impact without testing under the same conditions as when the app was enabled.
If you’re open to it, we’d really like to run a controlled re-test with you (same rules/configuration as before) so we can compare results accurately and share the findings with our product team.
Thank you again, we’d really value the chance to work with you on this.
