QS Request a Quote, Hide Price

In apps like this where functionality is critical to the business, what matters more than the ease of use of the app itself is the communication of the team behind it.

We had rebuilt our store recintly and needed urgent support help to fix a few stylization issues, the team from Quote Snap answered and fixed the issue all within 15 minutes. That gives me confidance and trust!

We’ve been incredibly impressed with the O:Request a Quote app, not only is it a well-built and reliable solution, but the support team behind it has been outstanding. They’ve gone above and beyond to help us, including accommodating requests tailored specifically to our business needs. It’s rare to find such a combination of great functionality and exceptional customer service. Highly recommended!

Fantastic App & Outstanding Support!
This app has been a game-changer for our Shopify store...easy to install, intuitive to use, and it delivers exactly what we need. What really sets it apart, though, is the customer service. The support team is incredibly responsive, helpful, and genuinely invested in making sure everything runs smoothly. Highly recommend to anyone looking to streamline their store and get reliable assistance when they need it!

The app performs great, and the customer service is exceptional. I was able to quickly resolve some theme customization issues through the chat support, which was both responsive and efficient. Overall, it's an excellent product backed by a fantastic team.

Amazing Customer Support. Ben was awesome! I was having issues where the "hiding the price" was working on the product page but not the collections page. Apparently, it's a known bug on Shopify's side. This team's tech support answered me in under 1 minute and helped me solve the issue immediately. The app is working perfectly now. Highly recommend.

We've been using O:Request a Quote and couldn't be happier. The app works flawlessly—it's fast, reliable, and easy to configure to match our needs. But what truly makes it stand out is the exceptional support team. Every time we had a question or needed help, they responded almost immediately with helpful, detailed guidance.

We have the 'add to quote' button on the products, which allows the customer to generate a quote straight away, and often helps close deals faster. Great app

We’ve been piloting the O:Request a Quote ‑ Hide Price app on our Shopify site, and it has been working exactly as expected, hiding prices and making the setup process simple and straightforward. What really stood out was the support. I ran into a technical issue, and Ben from their team responded quickly and resolved it right away. Excellent customer service so far!

We would avoid this like the plague. Unfortunately we installed Quote Snap and Pareto. The Pareto app had a problem where it wouldn’t honor the rules and allowed checkout anyway.

After contacting support we were advised the problem would be looked into, more than 2 weeks passed without a response.

Then all of a sudden the checkout couldn’t be used for any order - it was disabled. This happened from the same time Quote Snap was installed, perhaps a coincidence but it was either a problem with one or the other apps created by Omega - either their Pareto app or Quote Snap.

It’s already confusing enough using an app like this with a B2B store as there’s nothing consistent between a B2B and DTC sale, and it complicates things when there’s catalogs in one currency and the address being used is in another market. You have to pay $100 a month as a premium for being on Plus, but markets and currencies are still a mess - and then things go wrong and you end up with quotes in the wrong currency. It’s the not straightforward for a customer to know how this differentiates, let alone the store owner.

Support advised that server maintenance at Omega could have caused the checkout to be disabled, which is a real problem that the cart relies on their service being fully functional or it could disable the checkout.

The actual cause wasn’t found, but removing and disabling the apps brought the checkout back to life. The problem wasn’t evident and it took to removing apps to find the culprit. Even disabling it didn’t initially help. This unfortunately resulted in a loss of revenue and angry customers.

These apps should be designed that if there is any type of issue at the apps servers that there is at least an option to allow checkout to proceed, not to simply disable it or make it unusable.

This is simply an app I’d avoid, especially not being able to get support when the issue was occurring - Plus stores are looking for reliability and help when needed, that’s why these devs charge more for a Plus store isn’t it?

After struggling for weeks and to no avail, to find a way to customize the Privilege theme in order to simply manage to hide the price of a product that is no longer available but still needs to be shown in the store I finally found The App you need for that: O:Request a Quote from Quote Snap. Easy to install with a great help desk that answers pretty much 24/7 and solves your issues while you're asleep. Really impressed by that team. Highly recommended for a very reasonable monthly price!