Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
October 26, 2023

The app and Shopify have horrible support and does not work. I switched from Quickbooks and have been trying to get a printer to work for 2 weeks. Should have gone with lightspeed. Absolutely horrible experience.

Centraal Cycle
United States
About 1 hour using the app
Shopify replied October 30, 2023

Hi, there. I appreciate your review and I'm sorry to hear that you haven't had a good experience with the app. For more help with this, please reach out to us here: https://shopify.link/vRnL. We'd love to review this with you to see what we can do to help. -Erin, Shopify Support

October 17, 2023

in retail barcode scanner app i selected that sku and price should be shown and but its not showing at the time of printing

Trrendo
India
11 days using the app
Shopify replied October 21, 2023

Thank you for taking the time and bringing this to our attention. If you're not seeing the prices on the labels, then you may need to add the label attributes for the prices when creating the barcode label template (https://shopify.link/rkZn). However, if the problem continues to persists, then please get in touch with us via the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy to take a closer look at your account. Cheers. -Elias, Shopify Support

August 23, 2023

The app has a lot of troubleshooting. It's also impossible to reach the help page because it keeps crashing.

Eliza Faulkner Designs Inc.
Canada
8 months using the app
Shopify replied August 26, 2023

Hi, there.

We appreciate you reaching out and expressing your feedback.

Our Help Center is currently experiencing issues when reaching out to support. Our developers are aware and actively investigating the error to produce a solution. Once the Help Center issue is resolved, I recommend contacting our team so we can investigate any difficulties you're having with the app: https://shopify.link/vRnL. -Victoria, Shopify Support.

Edited April 10, 2019

I use this app at least4x a week for barcoding it makes this work much easier.Prefer it to dymo app.

Into the Blue Jameson Saltwater Ecosystems Canada
Canada
3 months using the app
Edited May 15, 2019

Too much clicking, always a huge process now, used to be fast and barcodes take forever to generate.

Anyon Design and Atelier
United States
5 months using the app
Shopify replied June 6, 2019

Hi Anyon Design and Atelier. Thank you for sharing this feedback with us. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. I’ve followed up with an email to discuss the workflow of this app with you and hopefully this guide can also help a bit:

https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels

Niall, Shopify Support

September 5, 2020

Funktioniert nicht. Nur fehlermeldungen leider ist das typisch bei shopify apps. nicht zu empfehlen.

blowdrops
Germany
9 days using the app
March 26, 2021

NICE AND HELPFUL APP, BUT I THINK IT'S BETTER IF YOU PUT A SPACE BETWEEN "€" AND THE NUMBER (PRICE).

Dancefloor Shop
Italy
2 days using the app
Shopify replied April 5, 2021

Thanks for reaching out and i'm glad to hear the app is working well for you. I'll also submit this feedback to our development team for you. - Oliver, Shopify Support

January 21, 2020

app works well when it does work however shopify seems to have a lot of issues lately with everything!

IN2VAPES
Canada
10 months using the app
Shopify replied February 8, 2020

Thank you very much for your review here. I'm glad to hear that this app has been helpful for your business so far!

Our team works hard to improve our app functionality and merchant experience with Shopify overall, so I'd like to discuss the issues you've been having.

I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

February 17, 2021

We used this free app with the booting of our site and store. It has been a great overall experience.

FreemanLiquidators
United States
3 months using the app
July 23, 2019

I use this app to create labels from within Shopify. I wish it displayed the most recent items first.

JJs Designs
United States
6 months using the app