Retail Barcode Labels

Hi there! Thank you so much for your feedback and for flagging your issue with duplicate barcodes! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing information about this issue! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks so much!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing information about this issue! Generally when this issue occurs it is because an unsupported printer or label size is in use, or because the printer settings have not been optimised. You can see a list of our supported label sizes through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. If you are using a supported label size and still encountering issues, you can find steps to optimise your printer settings here as that should help resolve the issue: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. If the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can take a further look for you. Thanks so much!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand the need for a quick and easy workflow when printing labels, and it would be great to get some further context on what you feel could be easier, or feels superfluous in that process.
Please do feel free to edit your reply here, or reach out to us via https://shopify.link/vRnL so we can take a look for you and pass any feedback along to our development team.
- Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback!
I completely understand that being able to move the barcode down, and bold certain fields on the label template would be a helpful option to have. I have passed that feedback along to our development team, and appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing your feedback!
The Retail Barcode Labels app can only be used with supported barcode printer models, please see a list here for reference: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#supported. IDRP label printers would not be supported for use with the app, which would be why your printer would be unable to print labels created there. You can purchase a supported label printer from your regional hardware store here - https://www.shopify.com/pos/store - or from a third party supplier of your choice (just make sure to verify the model name and number is on the supported list when buying from a third party). Hope that helps and do feel free to edit your reply here or reach out via https://shopify.link/vRnL if you have any further questions. Thanks!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing your query! In the barcode template, you should see the option to deselect the **Display barcode symbol** option, please see this screenshot as an example of that option: https://screenshot.click/16-07-17867-74143.png. Once that is deselected and the template is saved, both the barcode and the barcode numbers should not be displayed on the label when printed. Any issues with that process, do feel free to edit your reply here or reach out to us at any time via https://shopify.link/vRnL.
- Natasha, Shopify Support

Thank you for taking the time to leave us a review! I understand for some, displaying the compare at price is important. Labels have very limited space and typically customers are more interested in verifying size, etc. I will pass on your suggestion to our developers, though, as they are always interested in merchant feedback.

Hi JuniorKids, thank you for your review and for your feedback. I am sorry to hear that you are experiencing this issue. There are cases where large catalogues can end up having duplicated barcodes. Our support team can help you in finding those duplicate barcodes though so you can manually update them. I recommend connecting with our live support to make this request. -Shay, Shopify Support

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with Retail Barcode Labels. To allow us to investigate further, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support