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This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??
Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
We need more label sizes and able to change orientation. I sell skincare and need Dymo 30333 size labels printed landscape. Have been using app for a few years and love, but the lack of labels avail is a bummer.
Also wish they had an upgraded version that would do scan-to-inventory
Hi there! Thank you for sharing your feedback. I definitely understand the benefits of supporting more options around size and orientation. Rest assured, all of the suggestions you have listed will be passed on to our development team for consideration. -Mac, Shopify Support
Why this app doesn't work when you create a purchase order in shopify is BEYOND me. Having inventory accuracy is super important and if we could just print right from the purchase order window we could ensure items were getting the correct labels. As it is now we have to print tags from the product page and then receive the items on a PO - it's a second step that should be easy to remedy.
EDIT: Six years and we still don't have an option to print barcode labels from Purchase orders. My staff HATE the new "feature" where every variant now defaults to a single label. We have to zero out the quantity to print before selecting the correct number of labels to print. Please restore the default to ZERO LABELS!
I really appreciate you taking the time to write this review, and I want to confirm that your feedback has been shared with our developers. We're always looking for ways to improve the app so that it makes sense and works efficiently for your business, so this feedback is tremendously valuable. Thank you! -Sophia, Shopify Support
It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work.
Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode.
Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP.
EDIT: Started using EasyScan for fulfillment purposes and they also will generate barcodes using the unique 14 character variant ID. Uninstalling this app.
Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you.
I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support
You would expect a Shopify Barcode Label App to be able to create a label that shows both the original compare price & the actual discounted price of an item. This BASIC REQUIREMENT for any retail store is however not a feature & Shopify instead expects you to pay for a third party app. Seems absolutely absurd but Shopify doesn't seem to care.
First posted this review 4 years ago....... still no change. Thanks Shopify for showing that you aren't listening to the feedback given.
We appreciate you providing your feedback to us here and I can appreciate why not having this option is a frustration for you. Merchant feedback plays a big part in how changes are made to our platform, and I will be sure to pass on your comments to our development team for them to consider. -Victor, Shopify Support
There must be a space between currency and price because price is not visible when there is no space
Hi there! Thank you so much for sharing your feedback!
The Retail Barcode Labels app does allow some customisation of the label, however, I am not aware of any specific setting which can be utilised to change spacing between the currency symbol and the first number of the price. Please do feel free to reach out to us at any time via https://shopify.link/vRnL and we can look into this further with you and see if we can get that resolved for you. Thanks!
- Natasha, Shopify Support
It's crazy that this cannot be used as a POS app. We want store managers and staff to be able to print basic barcodes in store without having to leave the POS app. This seem like another basic function missing from Shopify's core POS offering.
Hi there! Thank you so much for sharing this feedback!
I completely understand that having the option to print barcode labels directly from the POS app would be of benefit to your business, and I have passed that feedback along to our development team. Really appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
The default to printing 1 label makes no sense & is really slowing me down.
I loved this app before, please change it back
Hi there! Thank you so much for sharing this feedback!
I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
TRYING TO GET SUPPORT WITH NO SUCCESS FOR DAYSSSS!
Hi there! Thank you so much for sharing this feedback!
I completely understand how important it is to get support for any questions or issues you might have. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us for further assistance. Thanks so much!
- Natasha, Shopify Support
currency is printing right to left and you can't change the format.
Hi there! Thank you so much for sharing this feedback!
I completely understand that being able to print currency from right to left would be a helpful option to have, especially in regions where this writing direction is the norm. I have passed that feedback along to our development team, and really appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
