Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
December 3, 2023

I wanted to give this app a 5 star review. I use it to print barcodes and not to make them. Only issue I really have is the name of the product. If you have a long product name, the letters become so small that you need a magnify glass to be able to read them. If there is a way to customize the size and shrink down the size of the actual barcode the application would be perfect for what I use it for.

Simply Organic Soaps
United States
20 days using the app
November 10, 2023

App works great! Would be even better if it was able to create barcodes without the first number being a 0. Having a 0 as the first number of a barcode creates issues when exporting/importing data as the 0 is often removed in the process.

Astro Discs TX
United States
2 months using the app
Shopify replied November 13, 2023

Hi there, thank you for your review! We appreciate you taking the time to share your feedback with us and your suggestion will be passed on to our development team. -Victor, Shopify Support

October 26, 2023

The app creates barcodes using the last 8 digits of the variant ID. But this means that it's easy for the system to create duplicate barcodes if you have a large number of variants. This seems like such a basic requirement of a barcode system - that it should generate unique barcodes. I can't believe this is an official Shopify app and they've overlooked such a fundamental bit of functionality.

National Park Print Shop
United Kingdom
About 1 year using the app
Shopify replied October 27, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

October 19, 2023

Almost 50% of the time, this App fails to assign a barcode to a new item. We have to check it each time before printing...very time consuming. Also, no description on dumbbell style tags so you have no idea what product the tags belong on. How can you not have a description field? Our old system did, and it was 20 years old...

Clever Girl
United States
5 months using the app
Shopify replied October 24, 2023

Thank you for your review. I am sorry to hear our app is not working as it should be. Please contact our Support Team (https://shopify.link/qL3P) as they can look into this for you. -Emily, Shopify Support

October 5, 2023

The app continues to duplicate barcodes and the only way to fix is to delete all barcodes and add them again new. This is days and days of work when you enter them into a third party POS program as the shopify POS is far toooooooo expensive

Soo Good Soapery
Australia
4 months using the app
Shopify replied October 10, 2023

Hey, there! Thanks for taking the time to leave a review. Because the Retail Barcode Labels app assigns barcodes to your products based on the last 8 digits of your product variant IDs, barcodes can be duplicated if variants have the same last 8 digits.

At this time, the only workaround is to manually enter a different barcode, which I understand you are currently doing. The other solution is to consider using a third-party app. I appreciate that this is not ideal, so I'll make sure to pass on your feedback to our development team. -Summer, Shopify Support

September 5, 2023

I just made the change from QuickBooks POS to Shopify POS. I don't like the label options. We sell jewelry and all the labels are too big for what we need them for.

Bishop Street Market
United States
12 days using the app
Shopify replied September 12, 2023

Thank you for taking the time to write your review and for letting us know how you'd like to see the Retail Barcode Labels app could be improved. Please note that there are a variety of different label sizes you can print using the app: https://shopify.link/gNvj. Please reach out if you're unable to get the app working as you want it to: https://shopify.link/vRnL. -Victor, Shopify Support

August 28, 2023

Needs the ability to template a label so we can chose position and SIZE of the elements. For instance, the price is too small to read and we cannot move items to a 3rd row to make them larger.

Also, no way to specify a starting label (position) for sheet labels, so we end up wit a lot of wasted labels sine sheets can basically be used only twice.

Pelease address these issues.

Cats Like Us
United States
6 months using the app
Shopify replied August 31, 2023

Hi there! Thanks for sharing your feedback. In terms of creating a barcode template label, you can do so by following the steps here: https://shopify.link/rkZn. As for assigning a starting position for your labels, I'll be sure to share this feedback with our developers for consideration. -Mac, Shopify Support

August 19, 2023

I have a Zebra printer that I bought from Shopify and use the jewelry tag that looks like a barbell. This ap would work fine if you would just put an extra line for Title of product. Now the tag only shows price and barcode. This makes labeling the product and finding an item very, very time consuming. I have been using this same Zebra jewelry tag for 20 years with Quick Books point of sale and it printed Title, price, barcode and even 2 short variants. So why can't you take the time to make that title option available? Yes the font would be a bit smaller but still easy to read. This size tag is so perfect for all of our products and I don't even sell jewelry. Please, make our jobs easier. Thank you.

Pepperberries
United States
26 days using the app
Shopify replied August 23, 2023

Thank you for writing your review and for providing us with your feedback on how the Retail Barcode Labels app can be improved. We appreciate your suggestions and I will be sure to submit them to our development team. -Victor, Shopify Support

July 29, 2023

Only 5 stars because I loved this app at first but now its glitching, not loading, what are y'all doing over there? Fix this! When you delay fixing things you lose customers. Your delay is domino effecting in our organization process. Thanks, hoping for your return!!!!!!

BeatGangLash
United States
5 months using the app
Shopify replied August 9, 2023

Hi, there. We appreciate your honest review and are happy to hear about your positive experience with the app until now. I tried to recreate the issues you are experiencing, however, they may be localized. Have you tried to clear your cache and cookies or use a different browser to see if it persists? For further troubleshooting, I also invite you to connect with us directly here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

July 9, 2023

Have been using this for two years it worked great. As of this week it will only work on mobile, which is way more tedious..

Midnight Lunch
United States
Over 1 year using the app
Shopify replied August 9, 2023

Thank you for taking the time to share your review. Our app works across multiple browsers including the Shopify Mobile app. If you are experiencing issues using it via web browser, make sure to clear your cache and cookies or test against a private window. -Olivia, Shopify Support