Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
March 29, 2019

It takes a few times to create the same labels and you have to keep going back in which frustrates me. It started off great but now is taking too long for each individual product to be bar coded.

Ana Patricia Boutique
United States
3 months using the app
Shopify replied June 5, 2019

Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

June 17, 2019

i use this app to print barcodes. it takes way too long to get the job done. too many windows to click through. i wish there was a way to just click create barcodes and print from the one screen.

Mint
United States
6 months using the app
Shopify replied June 17, 2019

Hi there, thank you for providing us with feedback on Retail Barcode Labels! Finding an efficient workflow is super important and I might have some tips you can use! I have sent along an email with my tips and to collect and additional feedback you have on the app! - JP, Shopify Support

March 25, 2019

THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!

Mi-Life
Australia
3 months using the app
Shopify replied May 1, 2019

Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support

April 18, 2019

I do love how fast this prints barcodes & that you can choose to print multiple products from filters. The big thing missing is a recent add list! It's really nice if I get in multiple vendors.

Wild Dove Boutique
United States
4 months using the app
December 10, 2018

I love this app! Finally an easy way to make the labels and assign barcodes to products.....and this app is FREE!! This app is very easy to use and I am able to quickly create labels with barcodes.

Jens
Iceland
28 minutes using the app
April 20, 2022

Easy to use and works well for us but would be amazing if we could print labels from the transfers page... I noticed in an earlier review reply you said you were working on this, how is that going??

Great Ocean Road Nursery ABN 36646349180
Australia
Over 1 year using the app
Shopify replied May 2, 2022

Hey, there. Thank you for taking the time and sharing this review. We're delighted to hear that Retail Barcode Labels is working well for you! While we don't have any updates on printing labels from the transfers page at this time, we understand that this is important to you and we'd be happy to add to the feature request. If Shopify moves forward with any updates or changes to Retail Barcode Labels, we'll be sure to announce them on our changelog (https://bit.ly/3108IBL). Cheers! -Elias, Shopify Support

October 31, 2019

I used to be able to add a product and create a barcode label right from the product added and print. Now I have to jump through hoops going back and forth creating it up to 3 times before I finally can print

SPREE Boutique
United States
11 months using the app
Shopify replied November 7, 2019

Thanks for reaching out with this feedback. To print a barcode label directly from a product page, just click 'More actions' at the top of the page and select 'Print barcode labels'. This will open up the Retail Barcode Labels app in your Shopify admin so that the label template and the number of labels required can be printed. Labels can also be printed from the product list view by following these steps: http://bit.ly/2GC5bSM.

I'll reach out to you via email so that we can discuss this process in more detail. Speak soon! - Rae, Shopify Support

October 17, 2020

I works till you have a problem and then zero support. I have a few items that no matter what I do it will not create a barcode. I contacted support and nothing. I will be changing to a different barcode app.

The Preppy Bunny
United States
About 1 year using the app
Shopify replied October 22, 2020

Hi, there! Thank you for providing us with this feedback on your experience. I'd love to try and work through any issues with the application you might have encountered and will be following up with you via email shortly! We can continue our dialogue on this there. Thank you! -Oliver, Shopify Support

February 16, 2019

This is not working for me and the old app is days away from being discontinued. We use 1" x 1" Dymo labels and I cannot get them to print correctly. You can't even read the price when they print out... not good

BLACKBARN Shop
United States
About 1 month using the app
Shopify replied June 17, 2019

Thanks for taking the time to share your feedback with the Retail Barcode Labels app! If information is printing outside of the designated space, it could be something in the printer settings that is affecting it. You can try using Chrome and following the recommended print settings here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels

Our development team is always looking at ways to improve the functionality of our apps, so I’ve followed up with you via email so we can take a closer look at the issue you are having as well as document any additional feedback you may have. Looking forward to connecting soon!

- Alex, Shopify Support

April 3, 2019

Im really not happy with this app. I want to add my "Product Name" and althought the box is ticked, it doesnt show the Product Name on the printed lable. The same goes for custom text, etc.
Get it sorted please!

Claudia May
Germany
20 days using the app
Shopify replied June 5, 2019

Hello Claudia, thanks very much for sharing this feedback here. I think for your case there might be a specific error and I'd like to get to the bottom of it so I’ve followed up with you by email. We’re always looking to improve the way our apps work with stores and what they can offer merchants like you. So thanks again for this feedback.

Niall, Shopify Support.