Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
August 5, 2019

I use this app to help me label my jewelry pieces. It's easy to use and it saves me a ton of time. I really like that I can have more than 5 characters as compared to the last app I used. Fast printing. Great app!

lydeen
United States
7 months using the app
September 25, 2019

I use this app on a daily basis. For some reason the last few weeks the barcode creator is not consistent and more often then not i have to create the barcodes several times before they actually create and can print

Southern Soul Boutique
United States
3 months using the app
Shopify replied October 3, 2019

Thank you for your review! I'm sorry to hear that you've been having trouble with the app recently. I'd like to do what I can to help.

I’ve followed up with you via email as well so that I can look into this further with our technical team. I look forward to speaking soon! -Lizzy, Shopify Support

April 24, 2021

Borderline useless. It doesn't have my Dymo label size and doesn't let me use metafields or even a range of Shopify fields. Like many Shopify features it seems to have been designed without much user experience input.

Quarantunes
Canada
9 months using the app
Shopify replied April 30, 2021

Hi, there! Thank you for leaving your feedback. Supported label sizes can be found here: https://bit.ly/3e6Olgg. I'd be happy to pass this feedback along to our development team in hopes that we may be able to add further customization down the road. -Oliver, Shopify Support

August 2, 2019

It would be nice to let you move around the Avery labels because you never fill an exact full page! It's nice to print barcodes so it makes the process faster however it's hard to line them up exactly with the stickers.

Twist Boutique
United States
5 months using the app
Shopify replied August 19, 2019

Hi, there. Thank you for sharing this review on the Retail Barcode Labels app. I can certainly understand how helpful it would be to be able to move the Avery labels, so I'm going to pass along your thoughts to our teams here so that they're aware of the frustration that this is causing. Our teams use this type of feedback to continue to build and improve our integrations, so we really appreciate you taking the time to share this information with us. I will send you an email shortly to log this on our end. Please feel free to reply directly to my email if you have any other questions or concerns. Thanks! - Rae, Shopify Support

April 8, 2019

Prints faster than the previous barcodes app. Since this is Shopify managed I expect a bit more in terms of customizability. Need to add the ability to customize fonts, font size, dividers between variants, and placement

THE CELECT
United States
19 days using the app
April 16, 2019

I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.

The Blushing Brunette
United States
3 months using the app
Shopify replied June 4, 2019

Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help.

You should be able to add labels in bulk in the Shopify admin, by going to:

> Apps
> click "Retail Barcode Labels"
> Then "print labels"
> Then select the option that best suits you, all or select a few products
> Then press the purple button "create Barcode labels"

You can also print labels in bulk, by going to:

> Products
> Clicking the white square beside the product name
> Then press "actions" at the top of the page.
> Then print selected labels.

This guide will also help for the hardware side of using the app:

> https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes

Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks.

Niall, Shopify Support.

Edited November 21, 2020

App still problmatic i made a product up at start of year and then made one up yesterday. Duplicate barcode. How does this happen. Such a good app if it was working the way it does 90% of the time. Daniel info@styleomagh.com

Style Boutique NI
United Kingdom
Over 1 year using the app
Shopify replied June 4, 2019

Thanks for sharing your feedback Daniel! We constantly working to improve our app functionality, so I want look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

April 5, 2021

This is a terrific app to create bar codes quickly. It didn't work so well for sheets of Avery labels, but is terrific with the Dymo LabelWriter 450. Quick to create and you can print barcodes from multiple places in Shopify.

DR Mower Parts
Canada
About 2 months using the app
November 30, 2021

It would be a good app if it made for sense when selecting product to print labels from. It forces you to select them in shopify then opens this app then you have to reselect them one by one. Why not just add a select all button?

Great White North Pottery Supplies
Canada
About 1 year using the app
Shopify replied November 30, 2021

Hi, there. Thank you for taking the time to leave this review and feedback. I can certainly see how a "select all" option would be a valuable feature, I would be happy to send this feedback up to our developers for future consideration. In the meantime, what I'd suggest, is using the bulk actions from your Shopify admin.

You can try this out by, heading to Products > All Products, clicking on the checkbox to the left of the product thumbnail, and then on "more actions" and scrolling down to "print barcodes." That's how you can add items to the print queue in bulk, and then you will need to select your label template and label quantities from there. I hope this helps you out moving forward and thanks again for your review! -Marty, Shopify Support

June 29, 2020

I used this app to create and print a barcode for an item that had just arrived and it erased and updated ALL of my barcodes in the system. THOUSANDS of items have to have barcodes reentered into the system. WEEKS worth of work.

PB&J Archdale
United States
About 1 month using the app
Shopify replied July 21, 2020

Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to. -Sophia, Shopify Support