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We use the app to print barcode labels for our outgoing products for our customers that require a UPC, and it works great. We want to use it to print barcode images for our SKUs for internal use. Is that possible? I guess this is a question for the developer.
Thank you for writing your review and for providing your feedback and question here. The app is primarily designed for you to print barcodes for your products, but you could certainly use the app for internal use as well. The app allows you to customize what's featured on the labels and also supports different label types and sizes; you can read more on the customization options here: https://bit.ly/3vu8zXO.
I'd recommend taking a read through this document and checking the options within the app, but if you need any further help using the app, please don't hesitate to reach out to our team for more information and assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support
The app is great and so easy to use. It helps us track our inventory and we love that we can use our phones to look up product information right on the showroom floor, customers are impressed and it makes us look like a well run operation. I recommend this app.
It used to be a lot more friendly. I used to use it to see all of my new items all in a row and now that option is gone. Now we have to click and search for the items way more times, and the barcodes don't get assigned right away so you have to wait so much longer.
Hello Epiphany. Thank you for sharing this feedback with us here. This is a current limitation in the new Barcode Label app, and sorry if it has caused you any inconvenience. Our developers are always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can do for merchants such as you. I’ve also followed up with you via email to log your feedback to our development team and to be a point of contact for you. You can reply there if you have any extra information you'd like to include. Thanks.
Niall, Shopify Support.
I was so happy to download this app. After trying out for the 4th times generating barcodes for my cosmetics product, nothing works. I have a QRbot app on my phone to test, only able to scan the barcode numbers without any necessary info shows up of what my product is.
Thank you for writing your review and for notifying us of this problem. I would recommend reaching out to our support team directly so we can authenticate you on the store and take a closer look at this for you. You can contact our support team through this link: https://bit.ly/2AWw5VA. -Victor, Shopify Support
You shouldn't have to go through 4 to 5 steps just to print 1 price label. Additionally, it's very aggravating when Shopify makes changes without notifying their customers. One day the app is working, the next it's been changed creating havoc and loss income to retailers.
Hello! Thank you for leaving a review and sharing your feedback, it's greatly appreciated. I recommend reading over our help document (https://shopify.link/JeKo) for different steps to print a label, including from the product page and within the app. You can check out the Changelog (https://shopify.link/Y7dL) for platform updates, and I'd be happy to pass along your feedback about wanting to receive notifications when updates are made. Thank you again! - Greta, Shopify Support
We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.
Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware.
Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks!
Niall, Shopify Support
The App works as it should. However it does miss couple of features.
1. It would be great if it will allow to print the product type.
2.Ifit would grant access to low level users to print labels. (Without accessing the products themselves)
Otherwise top notch - Recommended.
As of 5th Feb 2020 the Retail Barcode Labels/Print Preview page redirects to the /Label Templates page upon pressing Print X Labels button instead of opening the Printer pop up or auto printing. The process is now more inefficient and each label comes from storage.googleapis.com
Thank you for writing your review and for explaining your problem here. It sounds like you're having issues getting the labels to generate and then print correctly, so I'd like to learn more about the issue and see if I can suggest a resolution. I'll be sending you an email shortly to touch base with you so please look out for that and get back to me there if you're still needing assistance with this. -Victor, Shopify Support
Works quite well. Is buggy if your text isn't formatted correctly (if you have funny characters in your product title)
Would be nice to be able to customise the layout and add logo / thumbnail - also be great to be able to use with other DYMO sized labels, not just the preset ones.
Thanks so much for the feedback! I'll be sure to pass those requests on to our developers so that they know you'd like to see those added to the app. - Brie, Shopify Support
Agree with most other 1 star reviews. You have to go through the process MULTIPLE times to get 1 barcode created. I don't understand why that functionality won't live inside Shopify (like Shopkeep) and not in an App. You also have to delete the app and reinstall if you have any issues.
Hi, there! I'm sorry to hear that you're having this technical issue with the app, and I'd like to investigate this issue further for you. I'll send you an email shortly for more information and we can take a look at it together. Cheers. - Brie, Shopify Support
