Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
March 17, 2021

Great app, easy to use. There's definitely a learning curve to figure out the best process for your store but would recommend it to anyone that has an in-person store and/or fulfillment that requires a barcode. I wish they had the function of QR codes -- where the store could use to ring up but the customer could also scan to see online.

MILK MONEY
United States
Over 1 year using the app
Shopify replied March 24, 2021

I'm glad to hear that you are enjoying the app and have found it easy to use, and thank you for sharing that feedback with us here. I can certainly see why being able to generate QR codes and print them out for you to scan would be helpful, so I will go ahead and pass your feedback onto our development team for their consideration. -Victor, Shopify Support

January 6, 2020

it would be helpful if we could see a history of which product's barcodes have been changed in the last 24 hours! this way we could keep track of which items have been edited and which items not yet, and reduce chances of duplicate.

it is also helpful to move the change barcode for all items at a different spot so we do not mistakenly click it.

Sunday Staples
Singapore
7 months using the app
Shopify replied January 15, 2020

Thank you for sharing this feedback with us! Our team works hard to improve our app functionality, which wouldn't be possible without these kinds of insights.

I’d like to chat more about this and I’ve reached out to you via email. Hope to hear from you soon! -Lizzy, Shopify Support

April 10, 2019

I used this app to help me make checking people out faster and help keep better track of inventory. I love that it generates barcodes for you but HATE that it takes 10 tries just to create a barcode label. I have to try to create a label multiple times before it will let me print the label. Trying to save time but this app takes FOREVER. Very slow!

Southern Roots Boutique
United States
2 months using the app
Shopify replied June 4, 2019

Thank you for this feedback. I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can work together to get this app working for you. I apologize that your experience has been less than ideal and I look forward to working with you.

- Alex, Shopify Support

Edited August 7, 2019

I have been using this app to create barcodes and most of the time it has worked well. I wish that you could manipulate the order of the labels as I do not fill a full sheet of labels and I waste labels. Unfortunately, it has created one barcode code assigned to multiple products. We cannot use these certain barcodes as it does not work well with our system. :(

Greek Divine and More
United States
29 days using the app
Shopify replied August 20, 2019

Thank you for reaching out and for providing your review. We're always looking to improve the platform and apps that we offer, so we appreciate feedback from our merchants on how we can do that. I will be submitting your feedback re: the order of the labels to our development team.

In regard to one barcode being assigned to multiple products, this should not be happening. I will be sending you an email shortly so that we can troubleshoot this problem and hopefully find a resolution. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

June 20, 2019

I'm giving 3 stars because it is useful to gabe labels on our products, but the process is tedious. I can't seen too just print labels for all new arrivals as they come in. I have to like search out the products and add them. Plus it seems like there are more screens to click through then needed. If you could get three work flow worked out, then I'd rate higher.

RC Addict Parts
United States
3 months using the app
Shopify replied June 29, 2019

Thank you very much for taking the time to share your feedback with us. Our team works hard to improve app functionality and we appreciate this kind of information. We’d like to chat about this further with you, so I’ve reached out via email. I look forward to hearing back from you soon! -Lizzy, Shopify Support

January 29, 2020

This app is a little gliltchy. It doesn't always create all the barcodes for new items, it doesn't have a cart or easy way to print tags for new items, and just about every other time, it doesn't populate the print window and you have to generate tags again. Very time consuming and only works with Dymo label printers, which are marginal also. I expected much more!

Damselfly Clothing Company
United States
9 days using the app
Shopify replied February 26, 2020

Thank you for leaving this review. To create barcodes for new products only, please follow these steps (http://bit.ly/2w4VxG2) to add barcodes to any products or variants that don't currently have a barcode assigned to them.

In terms of the issue you mentioned with the print window not populating, this may be a browser issue. I recommend testing this out in a Chrome browser to see if the same problem occurs.

I'm going to send you a follow up email to check in and make sure this information helps resolve your queries. Speak soon! - Rae, Shopify Support

Edited May 6, 2021

5/6/21 Update: Got a printer like a Rollo and cannot use with it. Wish you had more printer options. Love that it's free! Was able to create bar codes for my products and print. NEED ability to pick starting label position on sheet of Avery 5160 labels. If I printed 10 labels on sheet, then next time I print, I would like to start printing at label position 11, not 1.

Simple Life Trends LLC
United States
Almost 2 years using the app
Shopify replied May 29, 2020

Hi, there! I believe you're referring to being able to start printing anywhere on an Avery page. In this case, some people have been able to flip the page around to print starting on the other end, in order to reduce that waste.

However, this doesn't always line up well depending on your printer. I'll follow up with you via email to confirm if that's what you're referring to, and we can discuss further. Thanks for the feedback! - Brie, Shopify Support

April 21, 2020

We are new to shopify and trying to use the retail label app slows down our process but is the only no charge app available. On 50% of the product entry we have to keep re instructing the system to create barcodes and then print the label. Not one day of product entry has gone by without the system failing and us having to repeat steps over and over again on the same product.

Citywide Fashions
United States
22 days using the app
Shopify replied April 24, 2020

Thank you for providing your feedback to us here and I'm sorry to hear that you've had consistent issues with the Retail Barcode Labels app. I'd like to learn more about this problem to see if I can help at all, so I will be sending an email to you shortly to touch base with you and find out more about what issues you've experienced. Please look out for my email and get back to me there if you're still requiring assistance. -Victor, Shopify Support

April 11, 2019

This app is faster than the previous label printing way and i like that it prints fast as well as has the sizes on the label. The only negative is that you have to go select each item individually to create the barcodes then you have to go back and select all the items again to print. It would be helpful if there was a button to create ALL barcodes for items without on the main page.

The Posh Peach
United States
4 months using the app
March 7, 2019

I've had two issues with using this app since loading it to Shopify. One, there doesn't seem to be a way to filter and select just the items that haven't already had barcodes created. And two, if you use a standard printer with sticker tags on sheets- there is no way to select where on the sheet you want to start printing from. These two issues make it much harder to efficiently use the app.

HOMEBASE610
United States
About 1 month using the app
Shopify replied April 23, 2019

Thank you for this feedback! You can filter your products by items that do not currently have barcodes created. The steps to do so are listed here: http://bit.ly/2GDcv19.

As for your second point, this is a limitation of the app and I have provided this feedback on to our developers. We are constantly striving to better our tools and we appreciate you taking the time to provide us with this feedback.

I’ve reached out to you via email to provide any further support and receive any further feedback you may have, I hope to hear from you soon. -Bo, Shopify Support