Retail Barcode Labels

Thank you for reaching out with your concerns. Based on some tests, the app is working as expected and perhaps is caching on your end. Please clear your cache and cookies to resolve the issue, but reach out to us directly if it persists here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

Hi there! Thank you so much for sharing your feedback and rating! If you would like to share any details about which features you feel are limited and contribute to the usability issue you mentioned, and/or how we could improve the app or your experience using it, please do feel free to edit your reply here or reach out to us via https://shopify.link/vRnL so we can take a look for you and pass any feedback along to our development team. Thanks!
- Natasha, Shopify Support

Hi there! Thank you for reaching out!
The Retail Barcode Labels app itself does not provide a direct setting to increase the font size on barcode labels. However, you can customize the label templates within the app to adjust the layout and the information displayed. For more advanced customization, including font size adjustments, you might consider using a Dymo printer with Dymo Label software to print the labels, as this allows detailed design and that may include resizing of label elements including barcodes and text. We would advise confirming with Dymo directly to see if what you need is possible before doing so as they are best placed to confirm. Or you could use a third party barcode label printing app which offers that option. Hope that helps and please do feel free to reach out to us at any time via https://shopify.link/vRnL if you need any further advice. Thanks!
- Natasha, Shopify Support

Thank you for your review. You can contact our support team for more help with the app here: https://shopify.link/vRnL. This guide has some helpful information that can help you out in the meantime as well: https://shopify.link/kdLk. -Erin, Shopify Support

Thank you for writing your review and I am sorry to hear that the Retail Barcode Labels app isn't loading for you. Please try reinstalling the app to see if that helps, but if you are still having loading issues please contact our support team directly for further help: https://shopify.link/vRnL. -Victor, Shopify Support

Bonjour ! Merci beaucoup de nous avoir communiqué ces informations concernant ce problème. Généralement, ce problème survient lorsqu'une imprimante ou un format d'étiquette non pris en charge est utilisé, ou lorsque les paramètres d'impression ne sont pas optimisés. Vous trouverez la liste des formats d'étiquettes compatibles en suivant ce lien : https://help.shopify.com/fr/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. Si vous utilisez un format d'étiquette compatible et que le problème persiste, vous trouverez ici des instructions pour optimiser les paramètres de votre imprimante. Cela devrait résoudre le problème : https://help.shopify.com/fr/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. Si le problème persiste, n'hésitez pas à contacter notre équipe d'assistance aux vendeurs via https://shopify.link/vRn afin que nous puissions examiner votre cas plus en détail.
Merci beaucoup ! — Natasha, Assistance Shopify

Hi there! Thank you so much for sharing your feedback!
The Retail Barcode Labels app does allow some customisation of the label content, but it would not be possible to customise a label size - that does require using a provided setting. Please do feel free to edit your review here to provide further context of what customisation options you would like to see and I can advise on whether what you need is possible or pass over any limitations as feedback to our development team for you. Or, please do feel free to reach out to us at any time via https://shopify.link/vRnL so we can take a look for you. Thanks!
- Natasha, Shopify Support