Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
Edited December 21, 2023

Good afternoon, we want to evaluate the possibility of having a personalized label with the price of the product that is displayed larger and more legible.
for zebra

Titaniccenter.com
Venezuela
Over 1 year using the app
Shopify replied January 2, 2024

Hi, there! Thank you for your review. I have shared your feedback with our developers for consideration. - Greta, Shopify Support

April 4, 2026

i need assistance with this app - it is generating duplicate barcodes to our products as our inventory grows and our pos can no longer recognize products accurately. 7147970200

Belle Mar Swim
United States
Almost 2 years using the app
Shopify replied April 21, 2026

Hi there! Thank you so much for sharing this feedback!
I completely understand how important it is to get support for that duplication issue you describe. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us so we can get this resolved for you. Thanks so much!
- Natasha, Shopify Support

October 4, 2025

Hello,

Thank you for your excellent Retail Barcode Labels app – I really like the concept and would love to use the app regularly!

Unfortunately, I’m unable to purchase any of the label types currently supported in the app. I kindly ask if you could add support for the following label format:

Avery Zweckform L4737REV-25

Label size: 63.5 x 29.6 mm

Layout: 3 columns × 9 rows (27 labels per A4 sheet)

Official template download:
https://www.avery-zweckform.com/vorlage-l4737

Since this is the only label type I’m able to use, it would be extremely helpful if it could be added directly in the app – or if you could alternatively provide a compatible layout template.

I would be very happy to use your app regularly if this label type were supported.
Thank you in advance for your help!

Best regards,
Sam

Needs
Switzerland
About 7 hours using the app
July 25, 2026

Worked better than expected. The reviews, cautions, and compatibility notes made me concerned. However, The ability to filter and select specific products or ANY products to generate barcodes worked well. I didn't have any to start with so overwriting wasn't an issue. The ability to select what will print on each barcode based on the size of the label was helpful and easy to modify and test different templates. Definitely test and learn the character length of product titles, SKUs, and variants for your label size. The app does a decent job at resizing the text to fit the best it can up to a certain point. And I have a Rollo printer that I typically use for 4x6 shipping labels. We purchased 2x1 labels, used the Zebra settings in the app, selected the products we needed barcodes for, and generated a PDF. I printed the PDF using my Rollo thermal printer and they were perfectly aligned every time. I'm glad I didn't need to buy a new label maker. My only wish is that I could change the font (because I'm a designer and we just like to do that). I love that the app is free and ended up being exactly what I needed. We used the labels on the back of custom tags for our in-store merchandise to be sold using the Shopify POS system.

Window World Store
United States
3 days using the app
June 1, 2026

Pas possible de mettre les information sur plusieurs lignes, embetant pour intégrer des composition obligatoir sur certains produits

Origin T&R
France
7 months using the app
Shopify replied June 2, 2026

Bonjour et merci beaucoup d'avoir partagé ce retour ! Je comprends tout à fait pourquoi le formatage multi-lignes serait utile, surtout pour les informations de composition obligatoires, et j'ai transmis votre feedback à notre équipe de développement concernant l'ajout de tailles d'étiquettes plus grandes pour répondre à ce besoin. Merci beaucoup d'avoir signalé ce point. N'hésitez pas à contacter notre équipe de support Retail via help.shopify.com si vous avez d'autres retours à partager, à tout moment. Merci encore !
- Natasha, Shopify Support

September 24, 2026

Can you possibly add support for Avery Presta 94219 or even 69992 (1.5" x 1" label size).

Benchborne
United States
3 months using the app
February 10, 2026

Si imprime un EAN 13, imprime mal y salen las lineas pegadas por lo que no se lee. Solo vale para imprimir ean8 que es el mismo que genera. Aunque no los genere debería ser capaz de imprimirlos ya que EAN13 es un standard que muchos productos tienen

Tamara Flamenco
Spain
3 months using the app
Shopify replied February 11, 2026

¡Hola! ¡Muchas gracias por tus comentarios! En este caso, creo que sería muy útil contactar con nuestro equipo de soporte para minoristas a través de https://shopify.link/vRn para que, junto con nuestro equipo técnico, podamos analizar el comportamiento esperado al imprimir códigos de barras tipo EAN-13 con la aplicación. Estarán en la mejor posición para brindarte más asesoramiento y sugerirte una solución. ¡Gracias!
- Natasha, Soporte de Shopify

Edited October 8, 2025

Edited to add: yes that is what I said in my original review ->When using the app to create barcodes for items without a barcode, the system duplicates barcodes for several variants. We now have to recode and reprint. Not sure of the purpose of using a generator if we have to manually search for duplicates. It doesn’t work properly. I have had the issue with several different products.

Hydrangea Home
United States
3 months using the app
Shopify replied September 30, 2025

Hi there! Thank you so much for sharing information about this issue! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and prevent this from happening again. Thanks so much!
- Natasha, Shopify Support

July 29, 2025

I love this app and it would be 5 stars from me if it had just a bit more functionality. I would like to be able to add more product info to the label (why not any product field?) and have more flexibility in the layout of the label design. Really hoping some updates are in the pipeline. Please?

Kian Furniture
Ireland
2 months using the app
September 22, 2025

No custom label sizes. Example no roll of 1.5" x 1" labels

The GOOD LIFE
United States
3 minutes using the app
Shopify replied September 30, 2025

Hi there! Thank you so much for sharing your feedback! I can confirm that we can only support the barcode label sizes outlined in this resource -https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels - and we do not have a 1.5" x 1" label option. I have submitted this feedback to our development team and thanks for bringing it to our attention! There are some third party apps available in the App Store which may offer this option. If you wish to continue with this app and are unsure which label size will fit your current printer, please do feel free to reach out to our Retail support team via https://shopify.link/vRn and we can take a look. Thanks so much!
- Natasha, Shopify Support