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Hi! We really like this simple app! There is one problem, sadly, it does not support UTF-8 character encoding...
Developer team, please fix this simple problem!
Best regards,
Jan
Hey, there. Thank you for taking the time and sharing this feedback with us. We understand that you're looking for support with UTF-8 character encoding and we'd be happy to pass this suggestion to our developers. Cheers! -Elias, Shopify Support
The app is ok and could be really useful if a developer could spend some time on it. I tried and failed to print warehouse labels on A4 sheets (Avery 3484) and used the Avery website editor instead https://app.avery.nl
Perfect app for adding barcodes to all your products instantly. There is an option to generate barcodes for products that haven't got them yet (or rewrite all of them with new ones). I guess this last feature is causing some issues with other users (probably that's why the rating of this app is lower that should be, in my opinion).
The only option that I miss at the moment, is a way to define custom sized labels. There is a lot to choose from, but we need a really specific size. Could this be added, please? :)
There are a lot of tags to make no name, which makes me very annoyed. Please improve, thank you!！！！！
Thank you for sharing this feedback. I'd like to chat with you more about the improvements you could suggest here.
I've reached out to you via email so we can do just that! I hope to hear back from you soon. -Lizzy, Shopify Support
Pretty worthless. It creates 8 digit bar-codes while in the USA Google requires 12 digit UPC codes. The App will populate your custom products bar-code locations with these 8 digit numbers and then Google will kick them all back and you will have to manually remove them. I submitted an inquiry on this and was told that these are actually GTIN numbers but Google reads them as UPC numbers. There needs to be a separate box to fill in for GTIN numbers on the product pages.
Thank you for the feedback! I can definitely understand the frustration with having to manually replace the barcodes with your GTIN numbers. An alternative option would be to export your products via a CSV file to change them in bulk and import them back into your store afterwards.
That said, I'll be sure to pass that feedback on to the relevant team so that hopefully a separate field for that is added in the future. I will follow up with you via email shortly as well, in case you have any further questions about this. Thank you! - Brie, Shopify Support
This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.
I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management.
Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support
Terribly convoluted. Avoid it
Hi there, thank you for your review. I am sorry to hear you've had a bad experience using Retail Barcode Labels but if you do want some assistance with the app, we would be happy to assist you. You can contact our support team at anytime via the Shopify Help Center: https://shopify.link/vRnL. -Victor, Shopify Support
The app started randomly generating barcodes without our request, causing several issues with our integrations
Hey, there! Thanks for taking the time to write a review. If available, could you attempt to clear your cache on your browser? In some cases, clearing the cache on your browser can fix mirror issues that you may experience with the Shopify admin.
If the issue persists, could you try to use a separate browser? For example, if you are using Safari - try this action on Google Chrome.
If these troubleshooting methods did not work for you, we can take a further look into the application by reaching out to our live support: https://bit.ly/2AWw5VA. - Ollie, Shopify Support
Funciona fatal, no puedo crear una plantilla personalizada, la IA me describe cosas que no aparecen.
¡Hola! ¡Muchas gracias por tus comentarios! La aplicación ofrece funciones de personalización. Por ejemplo, puedes añadir y reordenar campos de etiqueta específicos según sea necesario. Sin embargo, las opciones disponibles varían según el tamaño de la etiqueta: las etiquetas más pequeñas tienen menos opciones de personalización debido al espacio. Si buscas alguna personalización específica que no esté disponible, puedes editar tu respuesta aquí con el contexto o contactar con nuestro equipo de soporte de Retail a través de https://shopify.link/vRn para que podamos ayudarte. ¡Muchas gracias!
- Natasha, Soporte de Shopify
They limit your review to 100 character so that you cant tell everyone how bad this app really is
Thank you for sharing this feedback!
We're sorry to hear that you had a negative experience with the Retail Barcode Labels app, and we'd love to assist to get this working. We encourage merchants to leave reviews with as much context as possible, and we require reviews to be at least 100 characters so that we can get a better understanding of the issue :) I’ve reached out to you via email so we can investigate this issue further. I hope to hear from you soon! - Lauren, Shopify Support
