Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
June 26, 2020

Shame we can't select our own label size. I really need to print brother 23x23 labels. Please make this an option!

Drone Authority
United Kingdom
Over 1 year using the app
Shopify replied July 17, 2020

Thank you for sharing this request. At this time, the supported barcode printers only work with Dymo and Avery Standard labels (https://bit.ly/2Oz4D3Z). I would like to submit your feedback to our development team, so I've just sent you an email in case there are any other details you would like to add. Please feel free to follow up with me by replying to that email whenever you have a chance. -Sophia, Shopify Support

October 9, 2019

The barcodes supposedly generated but I could not see them on the product page or create a file to add. Waste of time!

Juntos Project
United States
7 months using the app
Shopify replied October 14, 2019

Thank you for writing your review and providing us with your feedback. When you generate barcodes for products using the Retail Barcode Labels app, the barcodes should then appear in the Inventory section for each product.

If this hasn't been happening or if you're unsure on how to utilize the app's features, I'd be happy to take a closer look and offer some guidance on this. I'll be sending you an email shortly to touch base with you on this so please keep an eye out for that and get back to me there if you'd like some assistance with using the app. -Victor

October 5, 2020

Hello, A lot of Dymo Templates missing! We need more variables, such as 30258 and 30334 to be supported! Please keep it up!

Le Braquet Cycling Club
Canada
About 2 months using the app
Shopify replied October 7, 2020

Thank you for taking the time to leave your feedback. At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M.

That being said, it would be great to see some more template options available, so I will be sure to pass on your comments to our developers for consideration. I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Julie, Shopify Support

August 21, 2019

Please guide Me how can i make a customize Barcode i have a ZEBRA Barcode Printer 1.50" x 3" i Cant able to make Custom Dimension

Chase Value Centre
Pakistan
2 months using the app
Shopify replied September 10, 2019

Thank you for reaching out with this question. Retail Barcode Labels currently only supports Avery and Dymo label types. However, we're always looking for ways to improve our apps, so I'm going to share this suggestion with our teams. I'm also going to follow up with you via email so that we can discuss your request further. Looking forward to speaking with you soon! - Rae, Shopify Support

June 21, 2020

Only suport for Avery and Dymo labels. Couldn't get it to print on my Brother labelprinter. No possibility to add custom label sizes . Fix those and you have a great app.

kaboomlaser
Netherlands
10 months using the app
Shopify replied July 3, 2020

Thank you for providing your feedback to us here. At this time the app is only compatible with supported label printers, although I can appreciate that being able to use it with other brands and models would be a benefit to you. I'll be sure to submit this feedback to our development team on your behalf. -Victor, Shopify Support

March 25, 2021

I think it is a convenience app for a barcode. The only and most problematic thing is that the app does not support my language and my currency. Quite a disappointing since Shopify itself did a great job with translating the language.

Storehaus
Thailand
15 days using the app
Shopify replied April 2, 2021

I'm glad to hear that you're finding the app convenient, and thank you for sharing that feedback with us here. I can certainly see why being able to use the app in your own language would be helpful, so I will go ahead and pass your feedback onto our development team for their consideration. -Oliver, Shopify Support

April 1, 2019

Won't print on the correct label even though the correct label size is selected. It prints across two of them and no way to resize it. Not sure why the other app got removed from list of apps but this replacement is horrible. Something I could easily do I can't now.

Autoskinz
United States
20 minutes using the app
Shopify replied June 5, 2019

Hi there, thank you for providing us with feedback on the Retail Barcode Labels app! We in support can help with printing alignment issues related to the app soI have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

July 25, 2019

It does the job and works most of the time. Few times their system seem to be down but always working again if I come back in an hour. I would like more options for looks, but for a free app it does everything I need it to do 98% of the time. For the price I can't help but rate it highly for that.

TheAnimeCode
United States
7 months using the app
March 22, 2023

Intuitive interface, relatively easy to use.

Downsides:
- Very limited selection of label sizes and no option for custom sizes.
- Long barcodes are simply printed smaller, up to the point where no scanner can interpret them
- Print interface starts, but does not show the label. PDF does download, though.

Can make it work. I simply choose a slightly smaller label than my preferred size and print that, and make sure to limit the barcode length.

Jack of Dice
Netherlands
16 minutes using the app
Shopify replied March 24, 2023

Thanks so much for sharing this valuable feedback and example. I've passed your recommendations on to our development team for consideration. We appreciate your help! -June, Shopify Support

Edited June 4, 2019

Shopify is on the right track but the app is still very limiting. I do like that they are trying! One thing that would be a game changer is if the barcode app would allow us to print labels from the transfer or import windows. Way too hard to go and find the labels you need to print each time inventory is received. If Shopify would use the POS portion of the inventory as a true 'source of truth' then the philosophy would be much more effective!!

MILOSLC
United States
25 days using the app
Shopify replied June 6, 2019

Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks!

Niall, Shopify Support