Seel Worry‑Free Purchase

Seel Worry‑Free Purchase

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Reviews (295)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    271
  • 4% of ratings are 4 stars
    13
  • 1% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    5
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to set up, with smooth Shopify integration and no performance issues. They report higher conversion rates, increased average order value, and fewer shipping‑related tickets and disputes. Key benefits include shipping protection, return assurance (even on final‑sale items), and shifting risk away from the merchant. Support is consistently praised as responsive, proactive, and helpful with onboarding and customer service workflows.

February 28, 2026

The absolute WORST app. We have installed the app, Tried to get it connected to our shop - It says the app isn't installed when we log in to Seel. We have opened multiple support tickets over the last month and gotten ZERO replies or any assistance to resolve this. We really thought this would be great to have on our site but after receiving zero replies to support tickets, zero emails back and zero communication no matter how many times we requested support this is not worth it and is bad business. I am sure after this review gets posted we will either receive a reply here finally or a reply to our multiple support tickets which is unfortunate it would have to take a bad review for them to reply.

Whimsical Seasons Home | Decor & Gift
United States
2 months using the app
August 26, 2024

I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.

Undersummers
United States
Almost 3 years using the app
May 29, 2024

Merchant support is the worst. Over 4 months for a simple request to be completed/updated after repeated promises and in the end, they never did. But somehow they were quick (less than 4 days) to respond to my email for their removal from my store. If merchant support is this way, I can imagine the customer support and didn't want to take the chance.

Christina's Coffee
United States
9 months using the app
July 28, 2023

Don't recommend it. Wasted a lot of time with this, only to be dropped by them. I had 7k missing in payment refunds in 2022, it would go unnoticed if I didn't do due diligence.

HARMONIA NY
United States
About 1 year using the app
February 21, 2026

Scam!
When they don’t want to pay out they try to think of ways to scam you.

Trying to do a claim and they say choose a return option or just get 10% back.

Only option to choose from is get 10% back!

CForce Performance
United States
About 2 months using the app